FB Coordinator

Key Deliverables And Responsibilities

• Ensure correct grooming standards are followed at all times
• Follow the Care Programme at all times
• Attends the weekly Engineering and Housekeeping walkthrough and maintains accurate records
• Follow up on all financials, LQA, Forbes and TrustYou targets
• Check emails and banquet pigeon hole and update the team with relevant information
• Maintain the Banquet notice board updated with relevant information
• Manage the banquets folder and ensure all files & folders are properly organized
• Operational schedules and daily attendance sheets are updated and posted accordingly
• Print out BEO's, daily, and weekly forecasts and distribute copies of each at the allocated locations
• Maintain a master file to be kept in F&B Office at all times with the latest updates of all BEOs, forecasts, memos, and other related information.
• Process all requisitions through related to general store as well as purchase orders.
• Keep track of all departmental purchases with the purchasing department
• Prepare all casual reports and ensure they are delivered to the accounting department on time
• Attend daily briefings and draft minutes on a daily basis to be posted on all notice board
• Attend monthly departmental meetings and note down the minutes and action plan
• Is aware of the daily, monthly and yearly financial targets
• All issues and negative guest feedback need to be properly reported on Glitch system
• Maintains the HACCP & FIFO records as required by the regional governing body
• Maintains records of training, grooming and selection of casual labour
• Handle financial procedures according to guidelines set by the finance department
• Responsible for linking all facets of service, cuisine and entertainment
• Following the personal development plan set by the corporate office
• Assists with the rostering system and regularly updates Oasys
• Follow Hotel Evacuation Policy in case of an Emergency
• Establish and maintain effective communication across all divisions
• Prepare the buffet tags accordingly based on the information provided in the BEO.
• Fill in the Banquets revenue report and send it to the Banquet Director
• Complete any other relevant admin duties assigned by Banquet Director
• Assist with the operation as required by Banquet Director
  

Qualifications

Luxury environment, banquet experience, F&B service experience, Business Administration, pressure and tight deadlines, working long hours, excellent communication, friendly & assertive, MS Office proficient, Budget & P&L, hands on operational F&B experience