Technical Support Engineer - German Speaker
Posted on :
08-05-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 2 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
08-05-2024
Job Description
Req ID : 2444789
● Provide effective customer service by leveraging in-depth knowledge of company products.
● Collaborate with cross-functional teams to surpass customer service expectations.
● Troubleshoot installation and testing issues across various programming languages and build environments.
● Escalate issues to the L3 team and the Support Manager based on severity, ensuring timely communication with customers regarding the status and resolution progress.
● Share technical expertise and best practices with both customers and the support team, fostering a culture of continuous learning.
Employment Type
Part Time
Department / Functional Area
Key Skills
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