Dispatch Clerk
Dispatch Clerk
Posted on :
04-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2434064
DISPATCH CLERK
Purpose:The purpose of this position is to coordinate deliveries and reconcile notes while providing customers with service that exceeds their expectations.
Required Education:
- Passes in 4 CXC subjects including Mathematics and English at grades I or II.
- Warehouse experience would be desirable for example the packing unpacking and shelving of goods.
- Strong customer service skills.
- Ability to communicate in both oral and written forms.
- Excellent interpersonal skills.
- Basic numeracy and Computer literacy.
- Ability to manage and prioritize a heavy workload.
- Positive attitude towards work.
- Ability to use own initiative and work independently.
- Team player.
- To consistently provide customers with service that exceeds their expectations.
- Maintain a thorough knowledge of the company’s systems policies and procedures.
- Answers the telephone promptly and courteously.
- Prepare daily delivery schedules for all drivers regarding customer deliveries.
- Reconcile all returned notes against the delivery schedule and ensure the necessary notations are documented on the reverse side of the note.
- Submit daily all returned notes to the Administration Department for processing.
- Update all canceled notes on the system and return them to the relevant branches on a timely basis.
- Note all delivery queries and ensure complete followup actions are taken as deemed necessary to the task done within the appropriate time.
- Communicate any request from branches regarding changes to delivery documents to the Dispatchers.
- Perform any other duties that may be assigned in keeping with the department’s operation.
Employment Type
Full Time
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