NOC Technician
NOC Technician
Posted on :
28-12-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-12-2023
Job Description
Req ID : 2423092
This is a remote position.
SUMMARY
The primary responsibility of the NOC Technician is to learn the inner workings of our clients networks and software to support their business focusing on monitoring and maintaining infrastructure health and security.
As part of the team you will work alongside our dedicated technical staff handling a wide range of requests and issues. To achieve our high standards every member of our team must be able to:
- Understand and communicate complex ideas in simple ways
- Listen and empathize with others to understand needs and goals
- Gather information and reach logical conclusions
- Prioritize tasks to maximize client satisfaction
- Give and receive constructive feedback
- Build trust with clients and team members through consistent results
JOB RESPONSIBILITIES
- Owns and delivers accurate NOC reports on time and on schedule
- Application installation troubleshooting and updating
- Network troubleshooting and optimization
- Patch management antivirus and security review and updating
- Performance and event log reporting
- Perform and review backup and storage hygiene review and remediation
- Complete and review NOC reports including performance and event log reporting
- Receiving reviewing and actioning on afterhours alerting and voicemails
Requirements
QUALIFICATIONS
- Windows and Mac operating systems
- Printing Environments
- General networking
- Hosted Solutions (e.g. GSuite Office 365)
- Active Directory Functionality
- Server and cluster storage
- Firewall and Intrusion Prevention
JOB REQUIREMENTS
- Should be willing to accept a longterm workfromhome arrangement.
- Should be amenable to a permanent night shift schedule.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
