ServiceTeam Leader 3

• Provides hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
• Conducts team briefings, meetings, and training as directed by Management.
• Assists management to maintain departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs all at all times.
• Ensures that an effective link is maintained between kitchen and service areas.
• Supervises the level, consistency, and quality of table and/ or counter service of all menu items.
• Ensures that all colleagues adhere to all food hygiene regulations and procedures.