We are looking for a dynamic General Mangaer for a premium dessert restaurant located in the heart of York who take pride in providing a unique dining experience offering exquisite dishes and exceptional service. We are seeking a dynamic and experienced Restaurant General Manager to lead the team and ensure the highest standards of quality and customer satisfaction.
Requirements
Operational Leadership:
Oversee the daytoday operations of the restaurant.
Manage and lead a team of chefs frontofhouse staff and support personnel.
Ensure compliance with health and safety regulations.
Customer Experience:
Uphold and enhance the restaurants commitment to delivering outstanding customer service.
Respond to customer feedback and resolve issues to ensure a positive dining experience.
Menu and Culinary Excellence:
Collaborate with chefs to develop and update menus that meet quality standards.
Ensure consistency in food preparation and presentation.
Financial Management:
Develop and manage budgets controlling costs to maximize profitability.
Monitor financial performance and implement strategies for improvement.
Staff Development:
Recruit train and manage restaurant staff.
Foster a positive work environment and encourage professional growth.
Marketing and Promotion:
Work with the marketing team to develop and implement promotional strategies.
Represent the restaurant in the local community.
Candidate Requirements:
Proven experience as a General Manager in the restaurant industry.
Strong leadership and organizational skills.
Indepth knowledge of restaurant operations and management.
Excellent interpersonal and communication abilities.
Understanding of financial aspects including budgeting and financial reporting.
Benefits
Tips.
Opportunities for career growth.
Positive and inclusive team environment.
Competitive salary.
Employee discounts on meals.
Flexible hours.
Performance based bonus.
How to Apply:
Operational Oversight: Take charge of the day-to-day operations of the restaurant as Assistant Manager. Lead and manage a team consisting of chefs, front-of-house staff, and support personnel. Ensure strict adherence to health and safety regulations. Customer Engagement: Elevate the restaurant's dedication to delivering exceptional customer service. Address customer feedback promptly, resolving issues to guarantee a positive dining experience. Menu Innovation and Culinary Excellence: Collaborate closely with chefs to craft and refine menus that meet high-quality standards. Maintain uniformity in food preparation and presentation. Financial Oversight: Assist in the development and management of budgets, implementing cost-control measures for optimal profitability. Monitor financial performance and contribute to strategies for improvement. Team Development: Participate in the recruitment, training, and management of restaurant staff. Nurture a positive work environment that fosters professional growth. Marketing and Community Engagement: Collaborate with the marketing team to devise and execute promotional strategies. Serve as a representative of the restaurant in the local community. Candidate Requirements: Proven experience in a managerial role within the restaurant industry in the QSR space. Demonstrate strong leadership and organizational capabilities. Possess comprehensive knowledge of restaurant operations and management. Excel in interpersonal and communication skills. Show understanding of financial aspects, including budgeting and financial reporting.