Conversion Rate Optimization Specialist

We are Tibber the energy company that wants you to use less energy. Whaaat Thats right. Well get back to that. Yes we are by definition an energy company but were more techy than most. How and why you might ask Well a third of our employees are actually working on developing products and solutions that can help you use energy in a smarter way and at a lower cost all with the help of cool fancy tech. Good for our customers their wallets and the planet.

Our growth rate has been truly amazing and still were just getting started. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats) we have one of the most unique portfolios trading energy on the market.

Job Mission

We are strengthening our experimentation capabilities and are looking for an experienced CRO Specialist to join our quest to convert curious visitors into clever Tibber customers.

As our CRO analyst your task will be working with analysis customer insight setting up A/B tests and really contributing to hard data and translating them to value so we can improve our customer journey. You will also be a contributor to set the strategic direction on how we are going to work with CRO experimentation and active digital growth. You must be able to use the available data to identify bottlenecks and be able to be part of creating an outstanding customer experience.

Leading the design implementation and analysis of A/B and multivariate tests to optimize conversion rates

Utilizing UX research skills to gain deeper insights into user needs behaviors and motivations

Working with analysis customer insight and setting up A/B tests to contribute valuable hard data for improving the customer journey

Translating data into actionable insights and contributing to the strategic direction of CRO and digital growth balancing between short and longterm impact

Identifying bottlenecks through data analysis and creating testable hypotheses

Conducting A/B tests user testing CRO reviews of pages customer journeys and web analysis

Demonstrating professional expertise in growth marketing digital sales A/Btesting tools and proficiency or the drive to experiment with tools such as Google Analytics Hotjar VWO Optimizely and / or Google Optimize

Collaborating as a team player with a technical understanding basic knowledge of Javascript HTML and CSS

Help teams and individuals formulate hypotheses and set up experiments as well as communicating results in a way that brings clarity and understanding to sometimes complex data findings.

Find users friction points and challenges to help enhance the different customer journeys and funnels. Optimizing all the way from micro to macro conversions and reducing drop offs

Ideal Profile

Testing. Experience in A/B testing user testing and CRO reviews

Marketing. Professional expertise in growth marketing and digital sales

Tools. Proficiency in A/Btesting tools (e.g. VWO Optimizely etc.) data and user analysis tools (e.g. Google Analytics Tableau Hotjar etc.) and statistical knowledge

Technology. Technical understanding with basic knowledge of Javascript HTML and CSS

Curiosity. A passion for data and an understanding of the digital landscape

Analytical skills.Strong analytical and problemsolving skills with the ability to make factbased decisions combined with critical thinking and a datadriven mindset

Communication. Excellent communication skills in English and preferably proficiency in a Nordic language

Get Ready For

Innovation. A way to change the landscape of one of the most important industries on the planet.

Growth. A possibility to learn a lot and push the barriers of what you think is possible with the possibility to grow personally and professionally.

Autonomy. An autonomous and humble culture in a scaleup adventure.

Empowerment. Your voice matters we are a place to work where laughter and support amongst diverse and inclusive colleagues are guaranteed.

Flexible benefits. Whether this is towards health wellness equipment or other allowances important to you we will do our best to accommodate your needs.

The Tibber Mindset

Being on a mission to change an industry as we do fundamentally also means being prepared for the unexpected. Tibber is a startup in the words true sense which means we are on a journey of constant change. We do what others say cant be done try and fail together but never lose sight of our users.

We work passionately with sustainability and a circular approach both with our own products and in the entire ecosystem that is affected by everything we do.

Were very proud of being a missiondriven startup with thousands and thousands of new users every month. Starting out with two passionate founders in 2016 were now 350 people working for Tibber in our offices in Stockholm Frde Berlin Amsterdam Oslo and Helsinki and with that number growing each week were still just getting started. Through 2023 we will expand to new markets and we are thrilled to be backed by investors like Balderton Capital Eight Roads Ventures Founders Fund Summa and Schibsted.

At Tibber we are committed to hiring developing and retaining exceptional people regardless of race color religion sex sexual orientation age marital status disability neurodiversity or gender identity. We strongly encourage people from underrepresented groups to apply.