Sales Engineer

• Key responsibilities - Including but not limited to Onboarding new customers, Following up on renewals and Encouraging upsells and cross-sells
  
• Build relationships between customers and the support team
  
• Develop trust relationships with a portfolio of major clients
  
• Acquire a thorough understanding of key customer needs and requirements
  
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  
• Ensure the correct products and services are delivered to customers in a timely manner
  
• Serve as the link of communication between key customers and internal teams (Keeping the client posted)
  
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  
• Networking and handling Senior Executives in Corporates (CxOs, Directors
  
  

Position Summary: You love talking to different stakeholders (internal and external) to manage and exceed client You go above and beyond to ensure customer delight and always push for

Requirements

• Minimum 5 years of experience
  
• Customer-First Mindset
  
• Relationship Management and Managing Expectations
  
• Excellent verbal and written communication skills
  
• Research and presentation skills