CRCST Account Supervisor - Overnight Shift

An Account Supervisor s primary duty is to manage the hospital account market Surgical Solutions services manage day today services operations with current hospital customers serve as the primary point of contact within an account for one or more hospitals/locations and are accountable for ensuring effective and quality service in a compliant manner. They supervise and direct a team of 2 or more Surgical Solutions Technicians assigned to a hospital or set of hospitals and are responsible for performance management scheduling timekeeping and other management roles. They also work with Lead Technicians as needed. They serve as an integral member of the operating room team while actively assisting in daily operating room operations.

• Regular reliable consistent onsite job attendance is a requirement at assigned workplace. Punctuality and dependability are important to meet the needs of colleagues hospital staff and the hospital Operating Rooms schedules.
  

• Must be able to work Sunday Saturday which includes 24/7 coverage on a rotational basis between the technicians at the local hospital during weekdays weekends and holidays. This position typically entails a 40 hour workweek and additional hours may be required based on workflow and OR schedule to ensure our customers receive the highest level of service.
  

• Ability to organize responsibilities think critically and make decisions in stress and emergency situations. Collect
  

  organize and analyze information and clearly communicate in verbal and written form. Manage time and systemize actions to complete tasks. Demonstrate problemsolving skills and use sound judgment while exercising standard safety precautions. Ability to work quickly and accurately with commitment to detail.
  

• Interpersonal abilities sufficient to interact with individuals and groups from a variety of social emotional cultural and intellectual backgrounds. Ability to establish rapport with clients and team members as well as demonstrate professionalism in all circumstances.
  

• Ability to work effectively within their role independently as well as a part of a team. Treat others with consideration dignity and respect.
  

• Communication abilities sufficient for interaction with customers hospital staff team members and other healthcare professionals in verbal and written form. Ability to effectively read and comprehend technical and professional materials and to follow oral and written instructions. Ability to initiate client education to interpret and document client actions and to initiate appropriate responses.
  

• Tactile auditory and visual acuity sufficient for physical assessment and to interact in clinical lab and classroom environments
  

• Work Environment: hospitals are a 24hour 7 days a week operation that have a fastpaced atmosphere and involves exposure to bloodborne pathogens various chemical disinfectants and infectious materials
  

o Ability to wear personal protective equipment (i.e. eye protection gloves shoe covers surgical head covering and gown) is required