Manager AP

As a global B2B FinTech software company Serrala helps organizations automate their complex finance processes to stay ahead of the curve.

With locations in Europe North America and Asia our 700 employees are dedicated to servicing our customers in all industry sectors from mediumsized companies to global players. Our customers represent 20% of Fortune 500 and 50% of DAX 30 enterprises. We are growing our goals are ambitious and to achieve them we need you.

Your tasks:

Responsibility: Customer Success. You are responsible for implementing our solutions for our clients and ensure their future success in using our solutions. You work closely with our customers help define the solution manage the implementation and help the customer afterwards.

Consider: Together with our client you will think about various aspects in the Procure to Pay process and help them optimize current processes.

Leadership: As senior manager you are not only responsible for the Productivity of your team but also for their skill and career development. It is your task to plan resources and lead your team with appropriate career development.

Driving impact: You are instrumental in setting up configuring and personalizing our solutions for our customers. You will also provide continued support to our customers with training questions modification in the setup or identifying additional usecases for our solutions.

Collaboration with others: You work closely with our sales and IT teams to ensure the best service for our customers.

See opportunities: You spot new opportunities to improve our product and see new business within existing clients.

Your profile:

Background & experience: You have a University degree with analytical and problemsolving skills. Therefore you have 5 year work experience in project management ideally in B2B software/ technology industry. Knowledge of ERP or CRM systems is a plus. Have an eye for detail: High level of initiative and project management skills as well as good attention to detail.

People Management: You have a passion for leading a team and supporting your team members professional growth.

Communication Skills: You have confident communication skills across all levels of the organization & good language skills in English French or German skills are not mandatory but a significant plus.

That s you:

If you also have strong communication presentation and moderation skills love working in a team and are willing to represent Serrala internationally we are just waiting to get to know you!