COMMUNITY MANAGER FOR SONOS

We at WorkShop are now looking for a Community Manager for Sonosthat will be responsible for driving and developing the training programs. Do you have a passion for retail people and digital and physical training Do you have previous experience in project management and initiating and running retail engagement program and events Then you could be the person we are looking for!

The Position

Your main responsibilities will be to develop and own the training program strategy and making sure it is translated into relevant activities in form of platform content and other activations and followed up with data to ensure engagement. The successful candidate will be responsible for developing and implementing training programs both on digital Learning Management Systems (LMS) platforms and through live events to enhance the knowledge and skills of our retail partners. If you are a strategic thinker with a passion for training and a strong background in LMS platforms and live events then keep reading!

Responsibilities

• Collaborate with crossfunctional teams to design develop and deliver comprehensive training programs for retail teams across the Americas region
• Collaborate on the building and planning of digital engagement tools and platform implementation and management of channel partner Learning Management Systems (LMS) to deliver online training content efficiently
• Specifically looking for expertise and support for channel partners such as Best Buy Costco Amazon and Independent retailers
• Work with global teams to adapt and develop engaging and effective training content for the LMS platforms ensuring alignment with business objectives and retail best practices
• Develop a digitally led community engagement strategy to reach retail sales associates at scale (app platform experience)
• Plan coordinate and execute live training events workshops and seminars to provide handson and interactive learning experiences for retail teams
• Utilize data and analytics to assess the effectiveness of training programs and make datadriven recommendations for continuous improvement
• Work closely with regional retail leaders retail marketing and other stakeholders to identify training needs and tailor programs to address specific challenges or opportunities
• Build strong relationships with key decisionmakers at our retail partners to influence incremental training opportunities
• Manage the training budget effectively making strategic decisions to allocate resources for maximum impact
• Work with Sonos product reviews partner and channel partners on engagement and response strategy to customer reviews
• Oversee our employee accommodations program to ensure the addition of our new product introductions onboarding of new partners and awareness of this benefit across all retail partners

Qualifications

• Proven experience (35 years) as a training manager in a retail environment with a focus on the Americas region
• Strong experience with Learning Management Systems (LMS) platforms including the creation of training materials implementation and management
• Experience in planning and executing live events workshops and seminars for large groups
• Strong understanding of retail operations best practices and industry trends
• Excellent project management and organizational skills
• Analytical mindset with proficiency in data analysis tools
• Excellent written and verbal communication skills in English
• Ability to work collaboratively in a crossfunctional team environment
• Ability to physically assist with live event equipment setup
• Willingness to travel up to 25% of the time
• Experience from driving brand advocacy and influencing others is meriting

Placement: London UK

Start: As soon as possible or according to agreement

Working hours: Full time

Selection and interview process is ongoing; therefore please apply as soon as possible. We dont accept applications by mail apply therefore via add.Last application day is.

We are WorkShop: the Consumer Experience Agency a leading retail agency in the Nordics dedicated to creating and delivering innovative customer experience for the worlds biggest brands. We do that by offering a complete portfolio of services including data & insights concept field marketing and much more so that we can be a partner to our clients in every step. Join one of our teams around the globe and explore your potential through unique projects popups store concepts or our brand ambassador programs!

Learn more about our company at WorkShop and follow us onFacebookLinkedInandInstagram!