Zoho IT Admin

Boson motors is a start up in EV space. We are working on solving farming/agricultural automation problems with robust EVs. We are looking for an Zoho One Administrator that would be responsible for managing and overseeing the implementation configuration and administration of the Zoho One suite of applications within our organization. This role involves understanding business requirements setting up and customizing various Zoho applications and ensuring smooth operations and user support.

• Zoho One Implementation: Lead the implementation of Zoho One suite of applications including assessing business needs defining requirements and designing solutions to meet organizational objectives.
  

• Configuration and Customization: Customize Zoho applications to align with specific business processes and requirements. Configure modules fields workflows and automation rules to enhance productivity and streamline operations.
  

• User Management: Create and manage user accounts roles and permissions within Zoho One. Set up user access controls and ensure data security and privacy.
  

• Data Management: Manage data within Zoho applications including data import export cleansing and data quality assurance. Ensure data integrity and accuracy across all Zoho modules.
  

• Integration and Data Exchange: Integrate Zoho One applications with other systems or thirdparty applications to facilitate seamless data exchange and streamline processes. Implement APIs and webhooks as needed.
  

• System Maintenance and Upgrades: Perform regular system maintenance tasks including application updates patches and system backups. Monitor system performance and troubleshoot any issues that arise.
  

• Training and User Support: Provide training and support to endusers on Zoho One applications. Conduct workshops create user documentation and offer assistance to address user queries and issues.
  

• Workflow Automation: Develop and implement workflow automations using Zoho Creator Deluge scripting or other tools to optimize business processes and enhance efficiency.
  

• Report Generation and Analytics: Create and generate reports dashboards and analytics using Zoho Analytics or other reporting tools. Provide insights and datadriven recommendations to stakeholders.
  

• Continuous Improvement: Stay updated with new features and capabilities of Zoho One applications. Identify opportunities for process improvements system enhancements and automation to drive operational excellence.
  

Requirements

• Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
  

• Proven experience of 3 to 5 years as a Zoho Administrator or in a similar role with expertise in configuring and administering Zoho One applications.
  

• Strong knowledge of Zoho One suite of applications including CRM SalesIQ Desk Books Projects and others.
  

• Experience in customizing Zoho applications using customization tools workflows and automation features.
  

• Familiarity with APIs webhooks and integration methods for connecting Zoho applications with other systems.
  

• Excellent problemsolving and analytical skills with the ability to translate business requirements into technical solutions.
  

• Strong communication and interpersonal skills to collaborate with stakeholders at all levels.
  

• Proactive and selfmotivated with the ability to work independently and manage multiple tasks and priorities effectively.
  

• Zoho certifications such as Zoho Certified Developer or Administrator are highly desirable.
  

• Knowledge of CRMs and business processes is advantageous.