JISR Software Support Center JSSC System Engineer
Posted on :
13-12-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2401898
JISR Software Support Center (JSSC) System Engineer
- Working Location: Mons Belgium
- Security Clearance: NATO Secret
- Language: High proficiency level in English language
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Experienced system engineer with proven level 2 support roles in a multinational and/or military organisation of minimum 5 years in various roles (Windows Server Administration Windows Client Administration Active Directory Administration Network Administrator Storage solutions specialist Virtualization IIS web hosting Linux hosting Linux Administration)
Microsoft SQL Server Administration knowledge (installation configuration maintenance backup policies)
Remote server administration
Knowledge of DNS DHCP WSUS GPOs
MS SQL scripting knowledge data consistency and data cleanup based on consultation with the user community and development team
Very good virtualization skills preferably on VMware with System Center integration
Azure Devops experience
Hardware and software configuration of Server hosting platforms custom disk configurations with specific storage controllers RAID configuration redundancy and safety approach in all levels of designing in implementing of the solutions
Good knowledge of PowerShell scripting and/or Python
xml file manipulation xsds validation and maintenance and automation done through PowerShell/scripting
Desirable Qualifications/Experience:
Previous knowledge of NATO FASes constitutes and advantage
Experience in METOC Operations in NATO
Previous experience in NATO FAS support software lifecycle support knowledge of NATO policies and process
DUTIES/ROLE:
Install maintain monitor and support the JSSC applications (Namis CSD ICMT AOSS initially CoreGIS IntelFS ANB Release Server HMART in a second phase) mainly in support of Operations NST program support SME007 NATO exercises and when these requests/exercises are not being planned prepared for or executed to be able to support the mentioned systems for current Operations under the CSLA
Provide timely response and resolution to all support tickets (incidents service requests and changes) following the internal processes
Escalate issues to level 3 support team as appropriate support in the troubleshooting and debugging of found issues
Offer Subject Matter Expertise for the JSSC applications to the user community and to COIs
Involvement in User Acceptance Testing for new software releases in both organizing and test execution
Apply patches and install ISR software updates coordinate outages
Participate in NRF/Enterprise CABs as needed to support new software releases in the validation and verification process
Provide support in maintaining the NATO Software Factory infrastructure user and rights management software updates and internal activities
Interface between JSSC applications and interoperable FASes from other Service Centers
Become a reliable Level 2 support team member and provide the engineering bridge between the Level 2 and Level 3 support teams
Ensure the NATO Software Factory system setup matches the requirements for the IntelFS Spiral 1 to Spiral 2 data migration
Provide other daily Level 2 support for the operational users as required
Make suggestions and proactive improvements based on gathered experience and best practices
Microsoft SQL Server Administration knowledge (installation configuration maintenance backup policies)
Remote server administration
Knowledge of DNS DHCP WSUS GPOs
MS SQL scripting knowledge data consistency and data cleanup based on consultation with the user community and development team
Very good virtualization skills preferably on VMware with System Center integration
Azure Devops experience
Hardware and software configuration of Server hosting platforms custom disk configurations with specific storage controllers RAID configuration redundancy and safety approach in all levels of designing in implementing of the solutions
Good knowledge of PowerShell scripting and/or Python
xml file manipulation xsds validation and maintenance and automation done through PowerShell/scripting
Desirable Qualifications/Experience:
Previous knowledge of NATO FASes constitutes and advantage
Experience in METOC Operations in NATO
Previous experience in NATO FAS support software lifecycle support knowledge of NATO policies and process
DUTIES/ROLE:
Install maintain monitor and support the JSSC applications (Namis CSD ICMT AOSS initially CoreGIS IntelFS ANB Release Server HMART in a second phase) mainly in support of Operations NST program support SME007 NATO exercises and when these requests/exercises are not being planned prepared for or executed to be able to support the mentioned systems for current Operations under the CSLA
Provide timely response and resolution to all support tickets (incidents service requests and changes) following the internal processes
Escalate issues to level 3 support team as appropriate support in the troubleshooting and debugging of found issues
Offer Subject Matter Expertise for the JSSC applications to the user community and to COIs
Involvement in User Acceptance Testing for new software releases in both organizing and test execution
Apply patches and install ISR software updates coordinate outages
Participate in NRF/Enterprise CABs as needed to support new software releases in the validation and verification process
Provide support in maintaining the NATO Software Factory infrastructure user and rights management software updates and internal activities
Interface between JSSC applications and interoperable FASes from other Service Centers
Become a reliable Level 2 support team member and provide the engineering bridge between the Level 2 and Level 3 support teams
Ensure the NATO Software Factory system setup matches the requirements for the IntelFS Spiral 1 to Spiral 2 data migration
Provide other daily Level 2 support for the operational users as required
Make suggestions and proactive improvements based on gathered experience and best practices
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
