Service Manager

Business Centre Manager Role

The Business Centre Manager needs to be proactive and knowledgeable about running a serviced office building with the drive to deliver exceptional service to all clients whilst continually driving standards forward. The role is extremely customer focussed and will involve building new clients and building your networks locally.

Job Description

• Responsible for conducting viewings with prospective tenants regarding the rental of office and meeting space virtual offices and coworking agreements
  
• Promotion of their office space and services via business development and sales activities to increase the customer base and revenue
  
• Promptly action and drive forward leads enquiries and renewals
  
• Responsible for the daytoday operation of the centre including facilities and maintenance
  
• Engage with local businesses networks and attend events as well as deliver local marketing activities
  
• Delivering exceptional service to clients and staff alike
  
• Regularly walk round sites to confirm that standards of appearance are being maintained
  
• Ensure that all Health & Safety procedures are adhered to
  
• Manage weekly fire alarm tests evacuations identification of and health & safety hazards of slips trips and falls etc.
  
• Oversee staff induction training and continuous professional development
  
• Maintain accurate data and office procedures
  
• Manage financial aspects of accounts billings and payments
  
• Responsible for management of staff costs and centre costs
  
• Responsible for the marketing of the property including social media posts and activity
  
• Ensure that company procedures are adhered to
  

Sales Skill and Experience

• Proven experience of managing a serviced office building and facilities management
  
• Proactive sales and networking experience
  
• Exceptional customer service and client focus
  
• Superb organisational skills and the ability to meet deadlines
  
• Excellent time management and prioritisation skills
  
• Good working knowledge of Microsoft Office Systems & IT skills
  

The salary is a highly competitive basic with strong realistic target earnings and bonus / commission / reward structure.

This is a truly great company to work for one that lives by its standards who breeds collaborative workspaces within a driven team environment. Please apply today for immediate consideration.