ManageEngine - Technical Consultant Remote
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Job Description
If you are passionate about technology possess excellent communication skills and thrive in a fastpaced customerfocused environment we want to hear from you!
ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service management operations management Active Directory and security needs.
ManageEngine empowers you to take control of your IT from your security networks and servers to your applications service desk desktops and mobile devices.
We are seeking a highly skilled and motivated Technical Consultant to join our dynamic team.
About Zoho
Welcome to the fascinating world of Zoho Corporation Europe where innovation efficiency and customercentric solutions converge to transform businesses across the continent. As one of the leading providers of cloudbased software and services Zoho Corporation Europe has been at the forefront of empowering organizations of all sizes to thrive in the digital age.
Privately held and deeply committed to solving problems through global collaboration our organisation believes in experimentation iteration and following your instincts.
About Manage Engine
Since 2002 ManageEngine being a homegrown IT Management division of Zoho Corporation we make our customers life easier with software that is feature rich easy to use and easy to integrate giving a holistic IT management solution that accelerates digital transformation enables remote work and secures your digital enterprise.
We aim into making businesses more stable by serving as a reliable longterm partner that has been in the IT management arena since 2002 and will be in that arena as long as IT remains relevant.
Key Responsibilities
Provide technical Response to RFI/RFP & conduct reseller/partner training
Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
Engage with existing ManageEngine customer to make sure they are happy customers and identify any upsell/cross sell opportunities if any.
Act as a trusted advisor and technical SPOC for the strategic accounts
Retaining the customers through customer success program
Presenting the solutions in conferences webinars and in public events.
Conduct competitive analysis to differentiate our solutions from competitors in the market.
Stay uptodate with industry trends emerging technologies and market developments to maintain a competitive edge.
Build strong relationships with key stakeholders including customers partners and internal teams.
Contribute to the development of sales collateral including white papers case studies and solution documentation
Requirements
Knowledge about endpoints management monitoring and IT analytics is added advantage.
Bachelor s degree in computer science Information Technology or a related field (or equivalent work experience).
Empathy and strong client facing skills with excellent communication.
No hesitation to travel within/outside Europe as this role requires 7580 % on travel meeting customers partners and prospects
Presales/Technical Account Management experience is an added advantage
Should be a native German speaker. Knowing French language is an added advantage.
Teamplayer: Able to work in a diverse multicultural team in a collaborative way.
A passion to work with technology and an ability to break down requirements to propose solutions.
Benefits
Continuous training and professional development opportunities
Supportive and inclusive team and colleagues
Clear development plan in the short medium and long run
Participation in coaching and mentoring schemes
Opportunity to work with a global team and contribute to the growth of a leading technology company
This role comes with a Remote Work Model and a travel requirement of at least 75%.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together lets shape the future of business software!
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in a presales or technical consulting role, preferably in the IT industry. Strong knowledge of infrastructure technology solutions, including IT security, service management, endpoints management and monitoring and IT analytics. Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences. Demonstrated ability to build relationships and collaborate effectively with prospective clients, customers and internal stakeholders. Strong analytical and problem-solving skills, with a keen attention to detail. Self-motivated and proactive, with the ability to work independently and manage multiple tasks simultaneously. Flexibility to travel as needed to meet with clients and attend industry events
Employment Type
Full Time
