Training amp HR Administrator

Job Purpose:

To coordinate Learning and Development (L&D) activities to multiple functions and teams across the business whilst also managing broader administration tasks as directed.

L&D Administration Activities:

• Capture coordinate and record all L&D requests and training activities for the business seeking approval (as required) for training prior to booking confirming bookings to employees and their line managers and arranging hotel / meeting room lunch provision (for larger groups) as required.
• Liaise with third party providers to gather dates and locations for training in line with business demand and availability.
• Log all training on the relevant system(s) to ensure this is captured (including any expiry dates) save training certificates to files and ensure records are accurate and up to date.
• Manage and respond to (in an accurate and timely manner) all emails received into the training mailbox.
• In line with guidance re travel time / distance seek approval and book hotels for those attending training ensuring that confirmation is sent to the attendees in advance.
• Raise training agreements (as required) ensuring that these are signed and retained on file before training is booked.
• Ensure systems and practices regarding L&D activities are kept up to date seek out opportunities for process improvements policy development and implement as directed.
  
  

Administration Activities

As directed by the Managing Director and/or HR Business Partner support on wider administration duties and activities within the business. These may include hotel bookings (outside of those solely related to training activities).

To support the wider HR team with administration activities during peak periods this may include responding to emails drafting letters involvement in some project work and updating the HR system.

HR Metrics / Reporting: Together with the HR Business Partner create and maintain on an ongoing basis a dashboard of key people metrics to support senior management decisionmaking. This will include training booked cost of training attended / non attended sessions and a review of apprentice levy expenditure etc.

Projects:

Lead on the Apprenticeship Programme coordinating recruitment activity with external applicants and internal managers engaging with colleges and our preferred training providers as to the programme timeline and conducting check ins to track apprentice progress once on board.

As directed participate in additional HR projects aimed at either business improvement organisational change or the introduction of new initiatives and systems of work.

Any other duties that can reasonably be expected of the role holder.

Job Context / Key Challenges:

This is a key role to the company and in supporting the HR Business Partner with the breadth and depth of HR in a growing business.

Given the scale of growth the industry standards and regulations the environment is complex and demanding.

Role Dimensions:

Individual contributor

Team Player

Will involve working with people at every level in the organisation

Critical role in ensuring legal compliance for designated activities e.g. Competence of employees relating to industry regulated activities and accreditations.

Person Profile (Qualifications Knowledge Skill and Experience):

• CIPD qualified (or working towards) to Level 3 (or via experience to this level)
• Excellent communication skills (written and verbal) with experience of producing letters training agreements and other documents without extensive guidance
• Strong IT skills with experience of extracting and manipulating data from HR/Payroll systems and producing a variety of outputs using Word Excel PowerPoint etc.
• Must be flexible organised and calm under pressure