Billing Manager

This is a remote position.

Key Responsibilities:

1. Billing Operations Management: Oversee all billing operations including invoice generation account reconciliation and payment processing. Ensure billing accuracy and compliance with financial policies.

2. Team Leadership and Development: Lead manage and train the billing team. Provide guidance and support to staff members ensuring they are wellequipped to handle billing tasks effectively.

3. Customer Service and Issue Resolution: Address and resolve complex billing inquiries and disputes from customers. Provide excellent customer service in handling these issues.

4. Process Improvement and Automation: Continuously assess and improve billing processes and systems for greater efficiency. Implement automation tools where applicable to streamline operations.

5. Financial Reporting and Analysis: Prepare and present detailed reports on billing activities including analysis of revenue outstanding accounts and other key financial metrics.

6. Compliance and Policy Development: Ensure billing operations comply with relevant laws and regulations. Develop and update billing policies and procedures.

7. Collaboration with Other Departments: Work closely with the sales customer service and accounting departments to ensure a cohesive approach to billing and account management.

8. Accounts Receivable Management: Oversee the management of accounts receivable and ensure timely collection of payments.

9. Data Management: Maintain accurate and uptodate billing records and customer data.

10. Technology Utilization: Utilize billing software and other technology tools effectively to manage billing operations.

Requirements

Qualifications:

Bachelor s degree in Finance Accounting Business Administration or a related field.

Proven experience in billing accounts receivable or a similar financial role.

Strong leadership and team management skills.

Excellent organizational and timemanagement abilities.

Proficiency in billing software and strong computer skills.

Knowledge of accounting principles and financial regulations.

Strong communication skills both verbal and written.

Ability to analyze financial data and prepare reports.