Duty Manager
Duty Manager
Posted on :
28-11-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-11-2023
Job Description
Duty Manager
Accommodation Assistance Provided
Exciting opportunity for a Duty Manager to join our luxury hotel team. As a key liaison between guests and hotel operations the Duty Manager will ensure seamless guest experiences handle inquiries and oversee daily operations. With a focus on excellence this role requires strong leadership exceptional communication and problemsolving skills. If you thrive in a highend hospitality environment we invite you to apply and contribute to our commitment to unparalleled guest service.
Responsibilities
Accommodation Assistance Provided
Exciting opportunity for a Duty Manager to join our luxury hotel team. As a key liaison between guests and hotel operations the Duty Manager will ensure seamless guest experiences handle inquiries and oversee daily operations. With a focus on excellence this role requires strong leadership exceptional communication and problemsolving skills. If you thrive in a highend hospitality environment we invite you to apply and contribute to our commitment to unparalleled guest service.
Responsibilities
- Oversee daytoday operations of the hotel ensuring smooth and efficient functioning.
- Supervise and train staff members including front desk housekeeping and maintenance.
- Manage guest services ensuring a high level of customer satisfaction.
- Handle guest complaints and resolve issues in a timely and satisfactory manner.
- Monitor and control expenses to meet budgetary goals.
- Collaborate with other department heads to coordinate and improve operational processes.
- Ensure compliance with health and safety regulations.
- Assist in developing and implementing hotel policies and procedures.
- Provide exceptional customer service and maintain a positive and professional demeanor.
- Previous experience in a similar role in the hotel industry.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Knowledge of hotel operations and best practices.
- Proficient in computer systems and hotel management software.
- Attention to detail and problemsolving abilities.
- Flexibility to work evenings weekends and holidays as required.
- Minimum of 3 years of experience as a Duty Manager or in a similar role.
- Experience in a luxury hotel or castle hotel setting.
- Knowledge of the Irish hospitality industry.
- Experience in wedding venue management.
- Experience in fine dining and culinary operations.
Employment Type
Full Time
Company Industry
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
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