Head of Internal Services

• Office Management & Internal Services
• Facility Management
• IT Asset Management
• Fleet Management
• Quality & Regulatory

Office Management & Internal Services

• Ensuring high level services are provided in line with Internal Services metrics and against the organisational needs
• Assistance to Senior Management based upon requests and needs
• In collaboration with the HR department participate in onboarding experience of new joiners
• Supervising multidisciplinary teams of staff including cleaners maintenance grounds and security
• Managing budget and ensuring costeffectiveness
• Ensure delivery schedules quantity and quality criteria are met

Facility Management

• Ensuring the surrounding environment is in a suitable condition for all employees
• Maintain the working environment & liaise with the landlord on maintenance related issues
• Monitor fire alarm system maintenance and testing liasing with the H&S responsible person
• Allocate and manage facility space for maximum efficiency
• Oversee facility refurbishments
• Plan and manage central Internal Services such as reception cleaning catering waste disposal and parking

IT Asset Management

• Interact with HR & Customer Care Manager to ensure issue of IT materials to new joiners
• Register and oversee distribution of IT materials
• Order new IT materials when necessary in collaboration with Procurement
• Provide an Office access pass and ID Badge (if applicable) to new joiners

• Responsible for the efficient running of the Ascom UK car fleet
• Dealing with the daytoday operation of the car fleet
• Maintain car fleet compliance with company policies and procedures
• Contact person for Lease Plan
• Negotiate with suppliers
• Resolve disputes
• Analyse the effectiveness of operations

Quality & Regulatory

• To perform assigned QA administrative tasks (data input & analysis document management etc) to the Quality & Regulatory Manager

Requirements

• Excellent IT skills including Excel and other Information systems
• At least years Administration experience in a busy office environment
• Knowledge of managing Fleet cars desirable

Personal Qualities

• Strong organisational skills & a quick learner
• Self motivated
• The ability to build relationships
• Strong stakeholder focus and service orientation