Account Manager Pre and Post Sales

As an Account Manager you will play a pivotal role in maintaining and expanding relationships with our clients Your primary responsibility will be to oversee both presales and postsales activities ensuring the seamless delivery of IT services and fostering longterm client satisfaction

Key Responsibilities

1. Conduct thorough market research to identify potential clients and assess their needs
   

2. Collaborate with the sales team to develop compelling proposals and presentations tailored to client requirements
   

3. Act as a key point of contact for clients during the presales phase addressing queries and providing detailed information about our IT services
   

4. Work closely with the technical team to ensure alignment between client expectations and service offerings
   

5. Participate in client meetings and presentations to showcase our capabilities and solutions
   

PostSales

1. Serve as the main liaison between clients and internal teams ensuring effective communication and understanding of client expectations
   

2. Oversee project delivery timelines and budgets ensuring successful execution of IT services
   

3. Proactively identify opportunities for upselling and crossselling additional services to existing clients
   

4. Address client concerns and issues promptly working with the support team to resolve any challenges
   

5. Collaborate with the finance department to ensure accurate and timely invoicing
   

6. Conduct regular account reviews to assess client satisfaction and identify areas for improvement
   

7. Stay abreast of industry trends market conditions and competitor activities to provide strategic insights
   

• Strong understanding of IT services solutions and industry trends
  

• Exceptional communication and interpersonal skills
  

• Ability to build and maintain lasting client relationships
  

• Solid organizational and project management abilities
  

We are a bunch of technocrats who re passionate at heart and we drive impact by synergizing with each other s forces & having fun while we are at it

Our people define our culture If there is anything we need to change/improve we do

Personal Benefits

• Health Comes First Extensive Medical Insurance for you and your family
  

•  Flexible Working Hours Decide your own productive time per your project/client
  

• Dental Eye and Body Checkups Routine checkups help to keep you updated
  

• Gaming Zone Dedicated place for enjoying a refreshing work break any time of the day
  

• Celebrations Celebrate festivals and the diversity of our culture
  

• Parties We just need a reason to party regularly and a BIG trip yearly
  

• Handmade tea and coffee as you like it fresh Who doesnt have fresh beverages after all
  

Professional Benefits

• Latest technologies Opportunity to stay ahead in the constantly changing technology trends globally
  

• Vibrant work environment Everybody helps everyone Fueling your growth with impactful learning & growth opportunities
  

•  Certifications Companysponsored certifications to fuel your competence
  

Monetary Benefits

•  Work Anniversary Bonus Onemonth additional salary as a bonus every year
  

•  Gratuity Your longterm commitment pays
  

•  InterestFree Loan up to times the salary No documentation directly in your account
  

•  Excellent Referral Bonus Help a friend and get rewarded every time
  

• from your money Earn a guaranteed % on your investments in NBFC without any charges