Office Manager

Restoration and Mitigation Company is seeking an experienced Restoration Office Manager to provide leadership with strategic thinking and exemplify excellent customer service. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

Primary Roles and Responsibilities

Team Management:

a. Manage Receptionist-Dispatcher
b. Manage Job File Coordinator
c. Manage Accounting & HR functions
d. Coordinate and maintain company calendar and Franchise communication

Financial Analysis, Key Measurements, and Compliance:

a. Verify and analyze divisional key measurements
b. Monitor compliance and risk management
c. Ensure employment files and records accuracy

Annual Planning and Reporting:

a. Document Franchise annual plan
b. Document divisional performance
c. Develop the office division annual plan
d. Document and manage the office division performance

Necessary Experience and Skill Set

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 year of customer service and/or office-related experience
• Experience in Restoration required
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®

Salary: $52,000 to $65,000 DOE
Benefits Package

About Xactly byGTE:

We at Xactly byGTE have a laser-like focus on finding and placing talent for companies in the mitigation and restoration industry. Our mission is finding great talent for great companies. Please visit our website for more information.

Xactly byGTE is an Equal Opportunity Employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.