Client Relationship ManagerNorth

About Point Care

Point Care is dedicated to enhancing the lives of people with disabilities providing highquality personcentered services and support under the National Disability Insurance Scheme (NDIS) w e   are passionate about empowering our clients fostering independence and promoting   inclusion in the community We respect our clients and our dedicated support staff and seek to provide a positive experience for every stakeholder connected with our organisation

Position Summary

The Client Relationship Officer will be responsible for developing and managing relationships with clients and referrals sources in their region which generate leads for new client prospects in all of Point Care s business channels The Client Relationship Officer will be the first point of contact for all referrals and leads generated from sales and marketing programs and will be responsible for working with Client Service Managers to assess suitability and manage prospects through to the intake stage  

Reporting to   The Operations Manager

Direct Reports   Nil

Works with   Client Service Managers   Compliance Social Media Officer and Intake

Key Responsibilities

•        Generate and convert leads through sales and marketing initiatives
  
• Maintain and build relationships with existing participants Support Coordinators Plan Managers and Allied Health Professionals
  
• Identify and pursue new business opportunities within the NDIS sector Develop and maintain strong relationships with key stakeholders             including NDIS planners support coordinators and participants
  
• 
  
• See attachment for more details
  

  NDIS sales client relationship or business development experience is a prerequisite
  Highly success focussed
  Able to work autonomously and prioritise workload to achieve maximum efficiency
  Must be able to travel throughout the region for work
  Exemplary communication skills
Ability to build enduring highquality relationships

  Competitive remuneration

  Motor vehicle and tools of the trade                   

  Sales incentive program

  Access to ongoing training and development opportunities