Director Customer Success Group
Posted on :
20-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2346133
- Develop and execute a comprehensive customer success strategy, including account management and support plans, to drive customer satisfaction, retention, and expansion.
- Drive best practices for your department which in turn would help drive consistency and support future scale.
- Serve as the executive point of contact for key customer accounts, building strong relationships and acting as a trusted advisor.
- Understand customer goals, challenges, and requirements, and proactively identify opportunities to enhance their experience and maximize value.
- Collaborate with cross-functional teams, including sales, product management, and engineering, to drive successful customer outcomes and resolve any issues or roadblocks.
Employment Type
Part Time
Department / Functional Area
Key Skills
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