Product Manager III

Submission deadline for interview selection is 10/27 @3PM CT.
Open to remote. But local to Seattle area is ideal. If they are local, they may be asked to be on a remote schedule.

- Initial 6 months contract to start - Very likely to be longer-termed/ongoing

Business Overview:

Tell us about your department:
The App Growth team is working to elevate app experiences, increase app downloads and drive engagement with a view to deepening our relationship with customers by becoming more relevant in their lives.

Project Description:
As a Product Manager on the App Growth team, you will play a key role in shaping the future of how Best Buy is disrupting retail, empowering the team to deliver innovative and human-centered customer experiences. You will drive product strategy and development from concept to launch, while partnering closely with key internal teams and stakeholders, engaging in customer research, and executing data-driven prioritization. You'll work with a team of product managers, UX designers, and engineers to design, build, and launch initiatives that address customer needs, business objectives, and deliver meaningful impact towards our key results.

Position Summary/Job Description:
Summary: Responsible for driving all strategy, new development, and performance enhancements for specific set of products within a product category. Manages the end to end product lifecycle from idea inception through development and launch.

Education/Experience: - Bachelor degree in an IT-related discipline - PMP certification - preferred - 8-10 years experience managing projects

Skills and Competencies: - Strong skills in Microsoft Project to manage to a detailed project plan - Excellent follow up to ensure tasks are being delivered according to plan. - Understanding of website development and associated back-end connection task - Strong leadership skills - Strong communication skills

Major Job Duties and Responsibilities: - Lead development and implementation of product strategy: Incorporate deep understanding of customer insights, markets, competition, and distribution capabilities to define product strategy. This should manifest itself in a roadmap of initiatives including small enhancement and content refreshments to existing products as well as new product needs - Measure product performance and lead performance improvement initiatives. Identify and understand the performance drivers and set up ongoing diagnostics and monitoring capabilities - Drive new product development create sound business cases around all new products based on needs assessment and projected feasibility. Incorporate a user/customer centric approach to all development efforts. Engage appropriate product support teams and developers early in the process to capture full perspective in creating "best fit" products - Communicate product information: including product roadmap, specifications, value proposition, sales tools training tools and competitive information to stakeholders. Provide status updates to PMO for regular reporting cycles. - Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.

Skills Overview:
What are the top five skills and number of years of experience required to perform this job?
4+ years experience in product management and strategy; ideally with experience in mobile apps, ecommerce, customer acquisition and/or product marketing
4+ years experience working with product teams in an agile environment; i.e. working directly with product managers, user experience, engineering, business teams, and related disciplines to drive improvements to customer experience or business outcomes.
Proficiency in building strategic roadmaps that combine big ideas and iterative improvements to deliver maximum impact
High bar for performance excellence and rigor around qualitative and quantitive data and insights, competitive analyses, developing hypotheses, building, testing, and measuring impact(s)
Demonstrates an innovative, growth mindset and find ways to work through ambiguity and push through adversity to increase app downloads, grow active users, improve retention and engagement, and develop deeper relationships with key customer segments
Collaborative personality with excellent leadership, verbal and written communication skills

What are some preferred/nice to have skills the manager is looking for?
Proven track record of prioritizing and successfully delivering impactful products and delivering key results in complex organizations and environments
Ability to inspire, motivate, influence and manage cross-functional teams and stakeholders; building strong relationships is critical to our success
Demonstrates empathy for the customer and has strong instincts for outstanding customer experience
Excellent verbal and written communication and presentation skills

Interview Process Overview: Standard Loop
30min Screen w/ Hiring Manager
45-50min w/ Product and UX
45-50min w/ Engineering
45-50min w/ Leadership