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Director, Emergency Services San Antonio, TX, United States
SHIFT: Full Time No Weekends
Methodist Hospital opened in 1963 as the first hospital in the now internationally acclaimed South Texas Medical Center. Methodist Hospital is now a 1,013-facility offering a broad range of specialties including cardiology, cancer care, bone marrow transplants, emergency medicine, neurosciences, maternity care, gynecology and orthopedics. We are proud to say we have some of the best doctors in San Antonio at our facility. Level 1 Trauma Center.
Director/ Asst NM/Discharge Call Manager
Job Summary
The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
Job Responsibilities
Service
Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
Advances the patient experience agenda in the Emergency Department.
People
Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
Adheres to all Human Resource policies.
Effectively communicates departmental, organization and industry information to staff.
Facilitates evidence based employee engagement practices.
Effectively builds strong relationships and networks to deliver upon organizational and department goals.
Participate in employee and patient rounding and identifies and mentors potential future leaders
Quality
Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.
Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
Oversees a PI program that consistently monitors and evaluates critical aspects of care.
Is responsible for department s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.
Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
Seeks new program strategies and/or program enhancements which would expand patient services.
Develops, prioritizes and defends a capital equipment requests.
Is responsible for the fiscal management of department; assures proper utilization of organization s financial resources.
Growth
Advances the growth agenda for emergency services.
Community
Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
Develops and builds strategic external networks.
Qualifications
Bachelor's degree Nursing Required
Master's degree MHA, MSN, MBA, or related field (Preferred)
3+ years of experience in emergency services (Required)
3+ years of experience in a leadership role (Preferred)
Full Time