Quality Assurance Analyst IV

Job Description:

• The Quality Assurance Tester is responsible for quality control and testing web applications developed in the Family Support Enterprise Section (FSE) with the Department of Children and Families (DCF) with the Client.
• They are expected to create test scenarios, test plans, test reports, and track the life cycle of defects.
• Proficiency with industry standard automation testing suites, regression testing is required.
• The role may involve testing across multiple projects within the section and is expected to leverage skills and experience to test complex IT systems.
• The QA Tester is also expected to provide excellent customer service by driving and facilitating UAT testing processes with the customer.
• The individual coming into this role must have strong communication skills and be a team player because they will be working so closely with the entire technical project team and may have involvement with business area partners.
• Knowledge of DCF programs, prior experience with the Wisconsin CARES system and familiarity with Client's application systems, procedures, and development standards is highly preferred and familiarity with the DCF YoungStar application is a plus.
  

The individual in this position will:

• Identify and apply best practices.
• Evaluate software development procedures used to verify that programs function according to user requirements.
• Evaluate program output and reports for accuracy and policies and procedures for quality.
• Review new or modified application/functionality, including documentation and specifications, to determine if final solution(s) will perform according to user request and conform to guidelines.
• Recommend improvements or corrections to development team.
• Have 10 or more years of experience testing software applications.

Knowledge/skills

• Reviews, analyzes, and evaluates business systems and user needs.
• Formulates systems to parallel overall business strategies.
• Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
• Familiar with industry standards, current and emerging technologies, and business process mapping and reengineering.
• Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
• Develops RFPs.

Experience:

• Business Analyst/Consultant capabilities with 10 or more years of experience in the field or in a related area.
• Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks.
• A wide degree of creativity and latitude is expected