Front of House Manager - Leading Leisure Entertainment Brand

Front of House Manager Leading Leisure Entertainment Brand

North London

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The Company

We are so excited to be recruiting a Front of House Manager for a leading leisure entertainment operator for their site based in North London

As a Front of House Manager you will be responsible for the team delivering the on site experience and responsible for the guest journey from arrival to departure A big part of this role will have focus on sales this will be conversion from leads into guests having an incredible experience at the venue This is a hands on role in a face paced environment and they are looking for an enthusiastic person to join their team As the face of the business you need to be calm and approachable and also able to act quickly and effectively

The Job

• Ensure guests have maximum opportunities to enjoy their activity
• Staff training to deliver professional fun confident positive and safe interactions with both adults and youngsters
• Incoming party sales lead conversion
• Ensuring brilliant basics of safety cleaning and venue presentation
• Main point of contact for guest enquiries via phone & email
• Organisation of stock to ensure full availability at all times
• Shift Patterns Opening and closing of the facility and you will be required to work weekends as part of the role

Requirements

• Friendly & enthusiastic character
• At least years experience in a leadership role
• Great customer service & a passion for people
• Sales Experience
• Excellent IT and written skills
• Experience of working in a fast paced environment

What are we looking for

We are looking to speak to ambitious candidates who are looking to work for a company with excellent progression opportunities Ideally you will have experience of working in the sales or operations within the leisure hospitality or fitness industry However we would be more than happy to consider candidates from other customer facing industries You must have a passion for providing great customer service!

We are looking to speak to candidates who have worked in job roles including Duty Manager Assistant Manager Sales Managers Operations Manager Childrens Activity Supervisor Hospitality Supervisor Fitness Manager Front of Office Manager Sales Assistant Recreation Assistant and many more

Your recruiter for this role is Helen Horton Account Director at Love Recruitment and can be contacted simply by applying for this role below Love Recruitment are a fitness & leisure recruitment agency specialising in hundreds of fitness leisure jobs in the UK like these