Operations amp Logistics Senior Manager

pFounded by our inspiring CEO Connie Nam Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core Our mission is to revolutionise the jewellery experience through empowerment experience innovation & integrity We celebrate and empower diversity recognise the value of our people & support matters that are important to us everyone is welcome To see this in action check out our a targetblankTik TokappAlignment to our values is what we cherish above and beyond anything else Our core values are emGrow Togetheremstrong strongemCelebrate Each Otherem and emBreak All Boundariesem ppWe are proud of our journey so far and were still growing and need more ambitious and values driven people to join us ppstrongSo whats the mission of the Logistics & Ops Senior managerstrongppemTo guide the companys omnichannel distribution and fulfilment operations delivering bestinclass operational performance You will be responsible for delivering business goals through efficient operational plans and proactively addressing risks and opportunities You will ensure KPIs are met or exceeded and build a strong environment of collaboration accountability and continuous improvement emppstrongWhat does success look like in this rolestrongpul liLead and coordinate initiatives for the movement of goods throughout the business and ensure cost and carbon efficiencyli liLead cross functional operational projects to enhance efficiency and scalability li liMange tracking and deliverance of Astrid & Miyu stock from suppliers to the warehouse Communicate any risks to the businessli liCollaborate with crossfunctional teams to optimise order management shipping processes and delivery timelinesli liLiaise with the supply chain and finance department to monitor and support payment processesli liImplement adequate controls cross functionally to ensure best practices and adequate governance on product handlingli liStrive for refinement of processes and automation of tasksli liContribute to budget management including warehouse labour supplies retail maintenance and repair and thirdparty contractsli liContribute to the implementation and ongoing development of ERP infrastructureli liSupport international business expansionliliDrive Sustainability & Positive Social & Environmental Impact Proactive commitment to continuously optimising your social and environmental impact from both large to small decisions staying committed within your role to together growing a sustainable businessliulpstrongWhat would you like from mestrongpulli years experience in Logistics & Operations in an omnichannel fastgrowing jewellery fashion or lifestyle industryliliHas previously led and overseen inventory control within a highvolume seasonally driven businessliliDTC Omnichannel with significant international experienceliliHas strong operational planning and risk management capabilitiesliliExperience of operating in multiple ERP and WMS environments across multiple locationsliliExperienced in change managementliliStrong attention to detail and organisation skillsliliAbility to work autonomously and exercise discretionliliExceptionally strong communication skillsliulpstrongWhat we do for youstrongbrpulliProduct Allowance Friends & Family DiscountliliHybrid and flexible working plus summer hourslili days holiday bank holidays loyalty accrual BuySell optionsliliLunch clubs & SocialsliliPersonal Financial CoachingliliWork from home allowanceliliSabbatical after years serviceliliIncreased parental leave after years serviceliul