Director of Artificial Intelligence and Research

pCollinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem The group offers a unique blend of industry and sector specialists who together provide marketleading experience in delivering products and services across four core capabilities Loyalty Lifestyle Benefits and InsuranceppThe group provides unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services now accessible to over m end consumersppWe have more than years experience with global locations servicing over clients in countries employing peopleppWe have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiencesppKey clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFCppOur mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we workppNever short of ambition the success of our business is delivered through the diverse and talented team of over colleagues globallyppstrongPurpose of the rolestrongbrYou will build and lead an interdisciplinary team of scientists to conduct foundational research Your research group will invent and develop new artificial intelligence algorithms that integrate disparate sources of data You will lead the development of models that improve provider and customer engagementppYou will work closely with our commercial and product teams to solve problems with your industry knowledgeppstrongKey Responsibilitiesstrongbr Research develop and implement worldclass AI technologies and developmentbrprocesses to successfully launch new and support existing products and drive revenuebrgrowth with the power of AIbr Deep knowledge of AI creating machine learning models and data governancebrframeworks to identify and leverage AI across the product life cycle br Conduct experiments and research into unlocking the value of data within the travelbrecosystembr Identify and analyze key business metrics to uncover reasons for success and reasons for obstacles and deliver needed development process enhancementsbr Manage the development team to architect and develop AI capabilities within thebrorganisationsbr Develop and maintain standards for code development and engineering performancebrmeasurement defining and implementing overall KPIs and management systemsbr Recruit train and manage a worldclass AI technology teambr Lead a culture of continuous improvement and innovation maintaining knowledge ofbrcurrent and emerging AI technologies and advise on their impact on the businessstrongbrbrKnowledge skills and experience requiredstrongbr Experience in AI and research with a detailed understanding of AI and itsbrapplication in industrybr Strong record of accomplishment in building highly scalable AI capabilitiesbr Advanced communication skills across a variety of audiences ability to make the complex simple and to win mindshare through storytelling and dialoguebr Prior experience with research and the industrialisation of AI into productsbr Strong business and financial acumen ability to conceptualize prioritize and managebrenvironments ability to deliver highvolume applications with an eye for user experiencebr Experience of hiring developing talent and managing a diverse and inclusive teambrrecognized for delivering results intellectual horsepower inclusiveness andbrcollaborationbr PHD in AI Machine LearningbrppemCollinson is an equal opportunity employer and welcomes differences in all their forms including colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success emppemWe are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work Our company values are Act smarter Do the right thing One team and Be insight led These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients emppemIn your application please feel free to note which pronouns you use (For example sheherhers hehimhis theythemtheirs etc)emppemIf you need any extra support throughout the interview process then please email us at a @collinsongroupcomaemppWe also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices Our Beacons will be your point of contact if you or someone you know needs supportp