Employer Active
ITIL Process Manager
Richmond, VA
6 MONTHS CONTRACT
HYBRID ROLE
**Local Richmond, VA candidates required due to onsite requirement
**This position requires onsite several days a week, NO exceptions
Knowledge/Skills:
- ITIL v4 Practice Manager or Managing Professional certification
- Experience working with stakeholders at various organization levels to gather requirements and information required to analyze and develop recommendations related to ITIL practices
- Experience implementing ITIL methodologies for the following ITIL practices: Service Catalog, Incident, Request, Problem, Change, and Release management
- Demonstrated ability to analyze existing business processes, identify gaps, and work with relevant stakeholders to identify and implement process improvements
- Excellent written and verbal communication skills with an ability to communicate complex technical ideas to audiences with various levels of technical knowledge
ITIL v4 Practice Manager or Managing Professional certification----2 YEARS
Experience implementing ITIL methodologies for the following ITIL practices: Service Catalog, Incident, Request, Problem, Change, and Release manageme-----3 YEARS
Ability to analyze existing business processes, identify gaps, and work with relevant stakeholders to identify and implement process improvements---2 YEARS
Is your candidate able to work onsite several days every week (up to the mgr)? This is REQUIRED
Experience implementing ITIL methodologies for the following ITIL practices: Service Catalog, Incident, Request, Problem, Change, and Release manageme
Full Time