HRMS Project Manager

Role: HRMS - Project Manager

Location: Norfolk, Virginia (Hybrid Onsite)

Terms: Local to Virginia Only with Valid VA Driving License

Duration: Long term

Direct client

Essential Job Functions:

Participates in developing and monitoring department goals, objectives, and systems.

Identify and resolve IT and technical issues relative to financial system.

Hold regular progress meetings with departmental management to ensure software is providing information the agency requires.

Develop and manage the tactical plan for implementation of updates, fixes, and enhancements to include development of timelines and documentation regarding the implementation process.

Work closely with all HRT Departments to ensure customer needs are met.

Research product development options and aids in analysis for product direction.

Supervises critical path activities to troubleshoot or escalate appropriately

Assist in aligning IT with business requirements

Works with application analysts in support of Day-to-day operations for ERP applications.

Analyze requested system changes to ensure intended impact and prioritize implementation appropriately.

Serve as technical resource to assist in continued growth and utilization of the software system.

Identify customer needs and understand the difference between functional and technical support.

Coordinate with the Database Services, Information Technology and Technology Project teams to quickly resolve issues.

Responsible for the management, productivity and quality of service and work of direct reports.

Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.

Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO program audit, etc.

Performs other duties as assigned.

Required Knowledge, Abilities and Skills essential to Job Functions:

In depth working knowledge of Financials ERP software as it relates to technically supporting financial applications.

Technical knowledge of ERP Applications.

Must have the ability to quickly identify problems and implement solutions with minimal downtime

Must have strong critical thinking skills, using logic and analysis to identify the strengths and weaknesses of different approaches.

Strong interpersonal, organizational and communication skills are essential

Strong people manager who can handle a varied workload and potential stressful situations

Able to work with groups to build consensus

Positive, flexible, pro-active approach to delivery

Able to deal with uncertainty.

Reliability and willingness to assume responsibility for achieving team goals.

Strong customer service background. Detail oriented, with excellent verbal, written, interpersonal presentation and negotiation skills.

Experience managing programs involving full life cycle deployment from conception to production managing and working with departments on all aspects of solution delivery.

Ability to motivate, inspire, counsel, and facilitate individuals and teams to take responsibility and accountability for the goals will be an added advantage.

Implement and lead an effective business process change management process that pro-actively identifies business process changes and incorporates an appropriate impact analysis and approval for such changes across the project team

Good interpersonal skills with experience interfacing effectively between business and IT teams.

Ensuring regulatory compliance, at all times, by defining and ensuring adherence to established processes and maintaining updated documentation at all times.

Strong quantitative, analytical and problem-solving skills.

Ability to effectively convey information and work well in structured and non-structured environments.

Ability to interface with end users and effectively understand and support their requirements.

Ability to handle multiple tasks simultaneously and meet multiple deadlines.

Ability to effectively multi-task and adapt to a rapidly changing environment.

Excellent written and verbal communication skills with a strong customer focus.

Proven experience using Microsoft Office Suite (Excel, Word, Projects, etc.).

Adhere to Project Management practices and business change control process

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Essential Software Applications:

Microsoft Outlook, Word, Excel, and PowerPoint; Microsoft Dynamics Finance and Operations AX2012 or D365.

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely. Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies. Actively conduct workplace hazard analyses for all employees to maintain a safe work environment. Encourage employee safety reporting program and communication of hazards to the Safety Department. Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency's safety goals.

Required Experience:

5+ years' experience as Technical Manager or Lead in support of ERP Financials Software applications.

Preferred Experience

Microsoft Dynamics Finance and Operations AX2012 or D365.

Licenses or Certificates:

Virginia Driver's License

PMP Certification preferred