Remedial and Works Estimator

pppstrongPrincipalstrong strongResponsibilitiesstrongpulliEnsuring all Maintenance Reactive proposals are produced and provided to the customer in accordance with agreed KPIs or working days whichever is the shorter Note that any life safety critical repair should be expedited and advised to the client immediatelyliliEscalating potential sales leads which are identified as lifecycle replacement (IE system upgrades) to the Regional Sales Manager Client Account ManagerliliEnsuring that client KPIs are met in line with contract termslili Ensuring the correct client rates are applied to each individual proposallili To work within the agreed business Gross Margin expectationliliTo work with the field engineers in obtaining the correct levels of detail to allow the production of accurate proposalsliliTo monitor and escalate to your line manager where insufficient information is supplied to ensure any underlying issues are addressed and continuous improvementliliTo work closely with both the Operations and Sales Teamslili To follow up proposals that are issued and to secure orders into the businessliliTo immediately escalate any critical failures to the Regional Service Manager and to the National Service Manager in their absence (To also ensure the customer is made aware of any critical failures)liliTo work as part of a team helping to support and giving assistance to others where required in particular at peak times through workload holidays and or sicknessliliTo keep up to date with current standards communicating any changes identified to your line managerliliTo deliver weekly updates to the Remedial and Minor Works Manager for current workload quotations issued and expected ordersliulpstrongAccountable forstrongpulliProviding clear concise and accurate proposalsliliProviding accurate information to clients and internal members of staffliliWorking towards and exceeding any target set by the Remedial and Minor Works ManagerliliProviding First Class Service to the business customer baseliulpProviding technical support where needed to the Regional Service Support Teams (as required upon escalationppstrongKeystrong strongCompetenciesstrong strongofstrong strongexperiencedstrong strongjobholderstrong strongSkillsstrongbrstrongTechnicalstrong strongknowledgestrongbrpulliA technical background to the core business service offerings are essential including all in house and sub contracted elementsbrliulstrongUnderstandingstrong strongofstrong strongthestrong strongfollowingstrong strongStandardsstrongbrulli BSliliBSlili BSliliBSlili BSlili NSI StandardsliliTo operate business processes within the framework of BN EN ISO LPSLPSISOOHSASbrliulstrongHealthstrong strongandstrong strongSafetyQualityEnvironmentalstrongbrulliFully understands and complies with the Companys Health and Safety Environmental and Quality proceduresliliComply with any additional Health & Safety Quality Environmental requirements requested by the clientliulliUnderstanding Achievement of a high level of Customer ServiceliliWork under pressure to meet and achieve deadlinesliliCommercial awarenessliliIT skillsliliAbility to work alone as well as with others and as part of a teamliliAbility to prioritise workload across a team and adapt to a changing environmentliliAbility to resolve technical problems and propose technical engineered solutionsliliOwnership of business requirementsliliAbility to deal with changeliliUnderstanding when to seek help and assistancebrlippulliMS Word Excel PowerPointliliMS OutlookliliFocal PointliliAlarm MasterliululliAbility to work alone as well as with others and as part of a teamliliAbility to prioritise workload across a team and adapt to a changing environmentliliAbility to resolve technical problems and propose technical engineered solutionsliliOwnership of business requirementsliliAbility to deal with changeliliUnderstanding when to seek help and assistanceliulpstrongTechnicalstrong strongknowledgestrongpulliA technical background to the core business service offerings are essential including all in house and sub contracted elementsliulpstrongHealthstrong strongandstrong strongSafetyQualityEnvironmentalstrongpulliFully understands and complies with the Companys Health and Safety Environmental and Quality proceduresliliComply with any additional Health & Safety Quality Environmental requirements requested by the clientliulpppp