Executive Sous Chef

• will handle several accounts and assist account teams in developing the marketing insights that will drive our clients integrated marketing strategies and campaigns. Including building strong relationships with vendors, agency colleagues, and clients, setting and managing expectations and driving results
  
• is expected to become intimately familiar with all agency processes and departments. There will be an opportunity to contribute to internal initiatives and development of tools to maximize workflow and support growth
  
• you will be an integral part of business development processes and handle incoming leads with the executive team and other directors. You will be expected to help build presentations, assist in RFP response, and present to prospective clients both with the team and independently
  

• Manage dedicated a dedicated account team who are responsible for the day-to-day supervision of the assigned client(s) including: campaign planning and development, daily project deliverables, and results reporting
  
• Responsible for the entire process and accountable for deliverables released to the client and deployed in the market.
  
• Understand business at a granular level and be able to provide recommendations (weekly, monthly) on how to change and adapt to business needs
  
• Oversee strategic initiatives, manages internal resources, and schedules across all campaigns and client deliverables
  
• Coordinate with creative, social media, media, and development teams
  
• Consult with discipline leads and collaborate internally to build the best solutions for individual campaigns
  
• Keep accurate records of campaigns and campaign performance as well as track against project scope
  
• Work with VP, Client Success to plan growth of each assigned client
  
• Assist with onboarding, training, and mentoring new and existing team members as needed
  
• Help handle day-to-day escalations for all assigned clients
  
• Manages quarterly business review, and other additional items that may include but not limited to the following; annual planning, program evaluations, enhancement recommendations
  
  

Requirements

• Bachelors Degree in Advertising, Marketing or related field required
• 10+ years ad agency experience managing and executing multi-channel digital projects
  
• Experience in digital, social, traditional, media is required
  
• Understanding of general advertising principles and account service client management protocol
  
• Manages multiple tasks and tight deadlines with confidence and ease
  
• Tactful and diplomatic communication skills; internal, external, formal and informal written, and verbal
  
• Ability to communicate complex information in easy-to-understand terms
  
• Skilled in presenting to high level clients
  
• Able to actively build and maintain good working relationships with clients and colleagues
  
• Must be willing to go above and beyond to ensure client s issues and requests are sufficiently resolved
  
• Organized and pays attention to every detail
  
• Proactive problem solving
  
• Hospitality, healthcare, and retail experience a plus
  
• You must have a valid driver s license and have your own reliable transportation to attend client meetings and events
  
  

Benefits

We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching.