Key Account Manager

pstrongWe have a fabulous opportunity for a home hybrid or office based Key Contract Administrator to join us in the Utilities & Inland Waterways divisionstrongppThis is a month Fixed Term Contract commencing on supndsup January ppemYour mission is to deliver outstanding service speed and accuracy for your client(s) and operational teams they will rely on you to be organised efficient and selfmanaging with an eye for detail and a flair for problem solving Reporting to the Senior Key Account Manager you will manage all transactions within your assigned region(s) championing our Golden Rules and ensuring best value at all times You are the gate keeper the last line of defence and the eyes and ears of your client(s) within our business so you will be empowered to challenge where necessary to ensure we are acting in their best interest and always in line with Ground Control policies and procedures You will be intuitive forward thinking and will drive innovation to ensure we are the most respected company in our fieldemppIn return youll be working for an Investors in People Gold Standard Company with a team of Ground Control people who work hard to meet our customers needs In addition to a flexible working environment we offer a competitive salary semiannual bonuses company stock options company pension plus other benefits ppstrongWhat we need from youstrongpulliYou will need to be confident in written and oral communication to be able to converse professionally with internal and external stakeholders at all levels and demonstrate excellent customer service skills liliYou will be organised and selfmanaging with excellent time management skills and the ability to prioritise liliYou will need to be proficient in Microsoft Office applications especially Outlook and Excel You will be handling large volumes of data its important you understand how to use formulas like VLOOKUP and pivot tablesliliWe need you to be able to use your initiative and be assertive when necessary You are your clients representative within the business and it is important you make good decisions on their behalfliliWe need you to pitch in with the rest of your KAM team to support when necessary due to absence and workload fluctuationsliulpWe need you to be open to learning and able to learn new systems and processes quickly We will show you how to use our inhouse system Woodplan and other online systems We will also teach you about the industry we dont expect you to have any prior experience but it is important that over time you build this up so you can converse confidently and support in quoting and organising worksppThrough our absolute focus on customer service and outstanding delivery we are the most respected company in our chosen field We inspire each other to be the best that we can be Ground Control is owned by its employees and as a result we share the responsibilities of ownership as well as its rewards Our values are the key to or ongoing success and we are looking for passionate candidates with likeminded values ofppDelivering outstanding customer serviceppInnovation and embracing changeppValuing each otherppActing with integrity and honouring our commitmentsppSeeking value in everything we doppA desire to winpppp stylecolortransparentstrong#INDHPstrongp