Customer Success Manager
Posted on :
16-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2281367
- Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
- Follows the established sales process and consistently utilizes the CRM to document prospect interaction, ensuring efficient lead management.
- Monitor customer dashboards, identify risks, and take action where necessary to ensure optimal customer experience and product usage.
- Create and document user success stories and communicate these to buyers.
- Understands the importance of timely follow up with customers, managers and staff making communication a top priority.
- Develop and maintain daily plans to maximize selling time, including pre-call planning, adhering to metrics and customized scripts based on opportunity type.
- Attend/present at trade shows, events, and conferences.
Employment Type
Part Time
Department / Functional Area
Key Skills
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