Field Service Engineer Chicago
Field Service Engineer Chicago
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
Job Description
Landa is seeking a Field Service Engineer (FSE) who will be responsible for ensuring optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.
Come Work with Us! The people who work at Landa are the company s front line and its most valuable resource. Landa employees are transcending the boundaries of reality and developing exciting futuristic technologies and products. At Landa you will enjoy an environment that generously invests in its employees, challenges that will take you beyond the mundane routine of life and a culture that enhances excellence, creativity and team spirit.
Responsibilities:
Transfer of technical knowledge to press operators to resolve on-site technical issues
Escalate complex issues to Landa s worldwide teams to ensure optimal and effective treatment of customer issues
Harness technical knowledge on the technical aspects of the presses, to maximize both press production and productivity
Attributes:
Availability to work flexible hours, with the ability to travel extensively to customers' sites (including overnight trips)
Ability to work under remote supervision and perform well under pressure
Excellent interpersonal skills, working with global customers and colleagues
"Can do" approach using established technical policies and procedures to effectively handle customer issues
Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products
Self-motivated and able to work in a dynamic workplace
Clear and effective English communication skills
Requirements :
Over 5 years of experience in product support in the graphic arts industry for digital printers or offset presses
Experience in inkjet systems - an advantage
End to end, highly-skilled technical capabilities and strong troubleshooting skills
Residence in the United States
Willingness to extensive travel (~25%) to customers' sites and ready to relocate
Valid driving license
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Full-time
