Location : Remote (USA)
ITIL, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).
Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
Coordinate for Service transition activities.
Initiate change / release requests in line
customer change / release management process.
Work on the major problem tickets assigned by ITIS Teams
Hands on experience in hardware asset management.
experience on ticketing tool like service now or SNOW
ITIL Certified.