Account Service RepCustomer Service

Description: Our client, a business servicing construction companies, architects, contractors, engineers, and homebuilders in the tri-state area for over 20 years with all their building material, safety, and project needs, is hiring for an and nbsp;Account Service Representative and nbsp;.

Family owned and operated, great culture, great benefits, and lots of room for growth! 60% of our employees have been with the Company for 5 years or more.

As an and nbsp;Account Service Representative (ASR) and nbsp;, which is their customer service position, you will be responsible for servicing customers and entering all orders coming in through email, fax, and phone. This requires accurate order entry and confirmation, following up on quotes, purchasing nonstock items from the network of vendors, product knowledge, and other duties as assigned. You must be able to sit and work at a computer for an extended period of time, in a high stress environment. and nbsp;This is a remote full-time, hourly position, Monday through Friday, 8:30 am - 5 pm, with occasional half days on Saturdays. and nbsp;The starting range is $21-$26 per hour ($43,680 - $54,080 per year).

Requirements:

• Exceptional customer service is a must!
• 1-3 years of Building Materials / Building Supply or relevant experience preferred but not required
• Mid-level technical skills and data entry: Microsoft Outlook, Mail, Calendar, Word and Excel
• Strong problem-solving skills
• Organized with an extraordinary attention to detail
• Dependable, reliable, and trustworthy
• Energetic, outgoing, and patient
• Ability to work both independently and in a team environment
• Ability to prioritize tasks, multi-task, recognize the high sense of urgency, and to meet all deadlines
• Ability to professionally communicate, in English, across various departments with all levels of employees both verbally and in writing.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.