SharePoint Product Specialist

NCDOT is seeking a SharePoint Product Specialist contractor for the Engineering Content Management group who will be responsible for drafting business requirements, designing SharePoint and web-based business solutions and related materials.

MANAGER NOTES:

• This is a SharePoint Product Specialist position responsible for Business Analysis, Design and Quality Assurance.
• There will not be any coding or SharePoint Administration work performed by the candidate in this position.

Description:

• The North Carolina Department of Transportation (NCDOT) is seeking a SharePoint Product Specialist contractor for a 12-month engagement for the Engineering Application Services Department as an ECM Business Analyst.
• This person will be responsible for business analysis and solution design in support of NCDOT's Preconstruction business processes that are valuable to the transportation lifecycle.
• This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of these business units, breaking down the design into work items, tracking status, managing communication and dependencies.
• This individual will also perform quality assurance testing, coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual should have experience with standard business analysis processes, quality assurance testing as well as experience with business process transformation.
• The individual must be knowledgeable and experienced with project management, product ownership and the system development life cycle.
• This individual must have proven SharePoint experience with designing custom Microsoft SharePoint lists, libraries & content types.
• Design SharePoint and web-based solutions to support Preconstruction business processes that are valuable to the transportation lifecycle
• Break down design into clearly defined, manageable work items for the development team
• Prioritize and track progress on work items and deliverables
• Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.
• Document the program and project deliverables as assigned
• Coordinate with clients to implement re-engineered business processes
• Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes
• Draft and deliver training materials for changed business processes and IT applications
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables

Required Skills: (2+ years)

• Experience as a Business Analyst
• SharePoint experience with designing custom Microsoft SharePoint lists, libraries, and content types
• Designing and testing SharePoint and web-based content management solutions
• Strong analytical and conceptual skills
• Positive interpersonal skills
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
• Excellent organizational and presentation skills
• Strong Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)
• Proven experience evaluating business processes and re-engineering
• Proven experience writing clear and concise technical training materials and other user documentation
• Working knowledge of application development life cycle

Preferred Skills:

• Experience as a SharePoint Business Analyst
• Experience in Quality Assurance testing
• Working knowledge of NCDOT Preconstruction business processes
• Understanding of NCDOT transportation life cycle business processes
• Extensive experience with designer or owner roles in SharePoint
• Experience with AGILE development methodology
• Experience with Team Foundation Server (TFS) or Azure DevOps tool suite
• Experience with Balsamiq