Business Analyst Banking Financial Services

Job Purpose

Business Analyst within Wholesale Banking Europe ( WBE ), to provide the COO, Wholesale Banking Europe and wider WBE team with;

• Dedicated support across the main Product Pillars and Responsibilities of WBE as set out in this job description;
• Support the strategic agenda and own specific business analyst tasks relating to it;
• Support the Bank s Change agenda and transformation, including digital transformation & related digital client engagement to achieve operational excellence;
• Support and ensure that key governance mechanisms are in place and potential risks (business, audit, risk, compliance etc.) are identified and resolved/mitigated;

Responsibilities, Accountabilities & Deliverables

The Business Analyst supports the COO, Wholesale Banking Europe and wider WBE Leadership team by driving disciplined business analysis, supporting the change agenda, promoting a collaborative culture and transparent communication across the European Team to enable it to meet it s strategic & business objectives. Accordingly, the Business Analyst has the responsibility to achieve the following:

Support Business Performance, Business Strategy & Implementation

• Understanding of WBE Product Suite to support business development initiatives, including preparation of new-to-bank product papers and approvals, including preparation of related internal presentations and co-ordination with key internal stakeholders within the bank to support such initiatives.
• Support WBE leadership in achieving strategic objectives, annual budgets and KPIs by working closely with WBE Coverage, Product and Geography businesses in developing, communicating and embedding their individual business strategies/plans.
• Support WBE to devise, implement and deliver strategic initiatives to help grow the WBE business.
• Oversight and consolidation of the Pipeline SharePoint data, to provide WBE Management with relevant MI (Product & Coverage) and co-ordinate with Group in preparation of monthly Group WBE Pipeline calls.
• Co-ordinate with Group Business Acceptance Committee ( BAC ) in respect of any transaction that require Group BAC Approval.
• Assist in the build-out and embedding of the Bank s portfolio/performance management framework
• Join client meetings or site visits from time to time, to support with requirements linked thereto.

Support a high-performance culture & change agenda

• Support various Change Management or Project Management initiatives on behalf of WBE, including digital transformation.
• Lead requirements gathering, refinement and documentation (i.e. user stories/ BRDs / FSDs etc.) across all WBE change and digital banking initiatives, and act as the interface between the business and IT (development) teams
• Conduct testing as and when required.
• Assist in driving the Bank s digital toolkit across WBE via both Group & Locally led initiatives.
• Develop training manuals and train users, as relevant, across change initiatives.
• Document, identify and support improvement in processes and seek out efficiencies by suggesting new solutions using technology.
• Monitor turn-arounds times, both within WBE and other internal stakeholder in Europe and Group to improve time-to-money , such as the credit process.
• Ensure timely and accurate reporting by the WBE Businesses by coordinating with the relevant internal stakeholders as required, to include monthly MI to Group Product & Coverage Heads, Tombstone preparation etc.
• Prepare WBE input for CEO Townhalls, ManCom and IB Board Meetings.

Support the WBE leadership team on key strategic initiatives

• Support the development, assessment, implementation and monitoring of change/transformation initiatives ensuring appropriate governance mechanisms to enable agile, consistent and effective delivery.
• Pro-actively co-ordinate with other Business Analysts/Managers across the European Bank and Group entities where relevant, to ensure full alignment on initiatives and transparent communication.

Support WBE operational excellence

• a) Support enhancing and embed end-to-end processes aligned to market best practices across business units and all support and control functions (Locally & Group Head Office) to seek efficiencies across business, and with a broader view of digitizing all processes via workflow solutions.

Business Policies, Procedures, including Risk & Control (audit, risk and compliance - ARC)

• a) Support the monitoring and co-ordinate timely completion of internal Audit Issues with each of the Audit Issue Owners.
• b) Update the GRC Tool as and when required

Any other activities that are initiative, project or ad-hoc led that may be requested.

Knowledge

• Basic understanding of Wholesale Banking Product Suite (Global Transaction Banking and Real Estate).
• Stakeholder management abilities, natural and pro-active communicator.
• Strong technical business analysis skills and previous experience working in an agile environment
• Technical system knowledge & experience (i.e. Excel, Power BI, SQL, Visio, Office 365 power suite and other data analytic tools) is highly desirable

Experience

• Appropriate level of experience in banking or similar sector, including a consultancy background with a financial services focus and business analyst skills (2-5 years).
• Track record of delivery and versatility
  

Attributes

• Excellent communication and interpersonal skills, problem solving skills, delivery focused, ability to communicate at all levels of the organization internally and externally, highly organized and attentive to detail.
• Strong sense of ownership and accountability
• A level of commercial acumen and pro-active with the ability and willingness to take the initiative.
• Cultural agility, ability to multitask with a strong execution and delivery focus.
• Team player who brings a sense of positive energy and the ability to influence, inspire and motivate stakeholder groups across the organization.

Equal Employment Opportunity

Bank ABC is committed to the principles of equal employment opportunity for all employees and applicants and, in accordance with applicable laws, does not discriminate on the basis of sex, gender identity, gender expression, race, color, religion, national origin, ancestry, age, marital status, disability, medical condition, sexual orientation, or on any other basis prohibited by law.