General Manager

General Manager, Business Leader – Restoration, Construction

JOMBINE & OUR CLIENT

We are Jombine – a network of recruiters changing the way we get hired. Our approach is to equip companies with an innovative platform to find the right candidates for their unique culture, job fit, and team dynamics. We represent only the top talent in their fields and provide agent-like support, guidance, and coaching to our candidates. Learn more at .

We are representing our client in support of finding an integral leader for their company…their next General Manager for their Seattle, Washington market. Learn more about this opportunity below!

QUICK OVERVIEW

Our client is hiring for a General Manager to lead their Seattle, Washington office. This leader in the restoration and reconstruction space has nearly 400 offices serving residential, institutional, and commercial customers and clients across the United States and Canada. For over 50 years, our client has served their communities in their time of need when facing disaster and having their worst day.

This opportunity will be a true leader for the company and community, making positive impacts on the lives of their clients and teams every day. If you are a true visionary, leader, and mission-minded growth driver, we’d love to get to know you and learn more about your fit for our client.

THE COMPANY & TEAM

Our client is a leader in the restoration, recovery, and reconstruction industry. For over 50 years and in nearly 400 markets, they serve their communities with innovation, resolute, and supportive services during their clients worst days, including floods, fires, mold, and more.

As a true people-first organization, their mission is to first serve others. As such, the core values of kindness, compassion, care, service, social purpose, and family ring true to their ethos and actions in the everyday operations of the business and with clients.

A GREAT OPPORTUNITY FOR A MOTIVATED, TENACIOUS, & AMBITIOUS LEADER

Our client is seeking a General Manager to build, deliver, grow, and evolve their Seattle office, team, and market. The ideal candidate is an experienced team leader with a passion for growth - leading a world-class team and increasing market opportunities for this office.

This market is primed for growth. This established office has an opportunity to realize greater potential and hyper-growth. It just needs someone to roll up their sleeves, see the opportunities from all angles, lead a talented team, and push, progress, cultivate, mature, and breed success. That’s why we’re looking for you!

YOUR DNA

• You are a people-first business leader. A strategist, a coach, an independent thinker, vision caster, and someone that builds the playbook, calls the plays, and leads the team to the win.
• You are motivated by growth – growth of a market, growth of the people you lead, growth financially (both for you and the company), and growth internally.
• You are competitive, you love to win, hate complacency, and will do what it takes to succeed, putting in the extra hours, finding victory after failures, and navigating the ship with poise, resilience, and grit.
• You don’t just work well under pressure, you thrive it in with calmness, preparation, and leadership qualities.
• You want to contribute to a company’s overall success by overcoming challenges, finding gaps and opportunities, and leading a market to its full potential.
• You are a servant leader, a mission-minded individual, passionately serving the community.
• You build foundational relationships based on trust, actively listen, and find ways to contribute to the business and its clients. Serving others in their time of need is not easy. As such, you put emphasis into living the vision, mission, and values to be more than just a service provider.

WHO WE’RE LOOKING FOR

As the General Manager, you will be responsible for overseeing all aspects of the business, from driving operational excellence to delivering exceptional customer experiences and maximizing profitability.

You are the leader in the office, leader in the market, leader for your team, and leader for your customers. You are recruiting and developing people, driving growth, profitability, and results, monitoring financial and operation health, and ensuring success in each aspect of the market.

The Day to Day

• Lead in the recruitment, hiring, and onboarding process of A-Players.
• Coach Team Members and drive team building events through our Leadership Development Program.
• Schedule and conduct department and company meetings and weekly Goal Setting and Reviews (GS&R) events with team.
• Coordinate and discuss financial/operational matters with finance personnel and team leads.
• Communicate and collaborate with corporate operations.
• Develop a business plan to achieve profitability goals.
• Expense budget maintenance
• Monitor bank lines of credit, cash flow, and A/R for overall bank relationship status.
• Review job reports, WIP (work in progress), and customer relations with team for backlog/contracts signed but jobs not started/flow of WIP/quality control/customer complaints.
• Discuss and review marketing plans and objectives with Business Development lead.
• Attending company marketing and business development events to build relationships.
• Participating in monthly GM meetings and corporate events.
• Understand the Franchise Agreement and Operations Manuals.
• Partner with lead sources and drive to agreed upon KPI’s.
• Quickly resolve escalated customer service concerns.
• Professionally represent the corporate brand, vision, mission, and values at all times.

Required Education and Experience

• Bachelor’s Degree or multiple years’ experience in Construction Management, Business Management or related field
• Five plus years’ experience in a management role
• Experience with reading and interpreting financial statements.

Preferred Education and Experience

• Experience in restoration or construction field
• Experience in a Project Management and/or Estimator role
• Experience with Restoration Management Software (RMS)
• Sales experience
• General Contractor’s License
• Leadership Development Trainings
• IICRC certifications

Travel

• This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed).

Physical Requirement

• Must be able to stay in a stationary position up to 75% of the time
• The person in this position needs to occasionally move about a customer job site (indoors and outdoors)
• Occasionally ascends and descends a ladder to service customer sites
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Occasionally will lift up to 50lbs
• Ability to safely operate a company vehicle

SALARY & BENEFITS

The approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 - $250,000+, including base salary and any related bonuses or commissions.

Our client provides a comprehensive benefits package, including:

• Medical, dental and vision plans available
• Paid sick leave
• Paid vacation time
• Paid holidays
• Paid paternity/maternity leave
• 401k match
• Life insurance and more

NEXT STEPS

If you're looking to take an established industry leader to the next level, this role might be the one you've been waiting for.

We encourage you to apply and to give us the opportunity to support you and your career goals in this role. Apply below and let’s start a conversation.