Technical Writer USA

This is a remote position.

As a Technical Writer at tyfone, you will play a crucial role in ensuring our productsand services are well-documented, user-friendly, and aligned with industry bestpractices. You ll work closely with cross-functional teams to create clear, concise,and accurate technical documentation that helps our customers and internalstakeholders navigate our software products

Requirements

Responsibilities (including but not limited to):

• Collaborate with product managers, software engineers, and subject matterexperts to gather information and understand complex technical concepts.
  
• Produce high-quality documentation, including user guides, API documentation,release notes, and tutorials, tailored to various audiences.
  
• Revise and update existing documentation to ensure accuracy, relevance, andconsistency.
  
• Manage documentation projects, including planning, scheduling, and trackingprogress.
  
• Ensure documentation compliance with industry standards, regulatoryrequirements, and company guidelines.
  
• Keep abreast of industry trends, best practices, and new technologies tocontinuously improve documentation processes.
  

Skills & Qualifications:

• Bachelor s degree in a relevant field
  
• 4-8 years of proven technical writing experience in the fintech or SaaS industry (preferred).
  
• Exceptional writing and editing skills with a keen attention to detail.
  
• Proficiency in using documentation tools and software (e.g., Markdown, Adobe FrameMaker, Confluence).
  
• Strong understanding of software development processes and technology stacks.
  
• Ability to work independently and as part of a collaborative team.
  
• Excellent communication and interpersonal skills.
  
• Experience with version control systems is a plus.
  

Benefits

Benefits:

• Comprehensive benefits package including health, dental, and 401(k)
  
• A dynamic work environment with passionate, driven colleagues. Competitive salary andperformance-based bonuses.
  
• Collaborative and inclusive work environment.
  
• Opportunity to make a significant impact on company growth at a global scale.
  

Tyfone is an equal-opportunity employer. We encourage candidates from diverse backgrounds

to apply.If you are a strategic thinker with a passion for optimizing sales operations and driving revenue

growth, we invite you to apply for the position of Vice President, Sales Operations at Tyfone.

About the role: As a Technical Writer at tyfone, you will play a crucial role in ensuring our products and services are well-documented, user-friendly, and aligned with industry best practices. You'll work closely with cross-functional teams to create - clear, concise, and accurate technical documentation that helps our customers and internal stakeholders navigate our software products. Responsibilities (Including but not limited to): Collaborate with product managers, software engineers, and subject matter experts to gather information and understand complex technical concepts. Produce high-quality documentation, including user guides, API documentation, release notes, and tutorials, tailored to various audiences. Revise and update existing documentation to ensure accuracy, relevance, and consistency. Manage documentation projects, including planning, scheduling, and tracking progress. Ensure documentation compliance with industry standards, regulatory requirements, and company guidelines. Keep abreast of industry trends, best practices, and new technologies to continuously improve documentation processes. Act as a mentor to junior technical writers and contribute to the growth of the documentation team.