VP Sales Operations

This is a remote position.

Tyfone, a global leader in the SaaS Digital Banking and Digital Payments sector, is redefining how the world engages with digital finance. Our solutions, nFinia and payFinia, empower individuals, businesses, and families to transact and interact with financial technology in seamless, innovative ways. Customers of our technology are U.S banks and credit unions.

About the role:

We are seeking an experienced VP of Sales Operations to build and lead our sales operations function. The VP of Sales Operations will report directly to the Chief Commercial Officer (CCO) and will work closely with the EVP, Sales and Partnerships and EVP, Evangelism to measure, monitor and maximize the performance and efficiency of the sales funnel, our sales team, and our partnerships. As the Vice President of Sales Operations, you will play a pivotal role in driving the strategic and operational success of our sales organization. You will be responsible for designing, implementing, and managing sales processes, tools, and technologies that enable our sales team to achieve their revenue targets efficiently and effectively. Your leadership and expertise will contribute to our company's growth and profitability.

Requirements

Responsibilities (Including but not limited to):

1. Sales Strategy and Planning:

Collaborate with the CCO, EVP, Sales and Partnerships and EVP, Evangelism (marketing) and senior leadership to define the sales strategy and objectives.

Develop annual sales plans, quotas, and budgets aligned with corporate goals.

2. Sales Process Optimization:

Assess and refine the sales processes to maximize efficiency and productivity.

Implement best practices to streamline lead generation, qualification, and conversion.

Ensure a smooth handoff between marketing and sales teams.

3. Sales Analytics and Reporting:

Establish key performance indicators (KPIs) and sales metrics to measure and report on team performance.

Provide regular reports and dashboards to senior leadership, offering insights and recommendations.

4. Sales Technology and Tools:

Evaluate, select, implement, and manage sales technologies and CRM systems to support sales operations.

Oversee training and adoption of sales tools among the sales team.

5. Sales Compensation and Incentive Programs:

Design and administer competitive and motivating sales compensation plans.

Continuously review and adjust compensation structures to align with company goals.

6. Sales Forecasting and Pipeline Management:

Develop accurate sales forecasting models to support resource allocation and revenue planning.

Monitor and manage the sales pipeline, identifying opportunities and challenges.

7. Sales Training and Development:

Collaborate with the HR department to create sales training programs and ensure continuous development of the sales team.

Foster a culture of learning and growth within the sales organization.

8. Cross-functional Collaboration:

Work closely with marketing, finance, and other departments to ensure alignment with sales objectives.

Collaborate on pricing strategies, product launches, and market positioning.

9. Compliance and Risk Management:

Ensure the sales team adheres to company policies, legal requirements, and industry regulations.

Mitigate risks associated with sales operations.

Minimum Qualification:

Bachelor's degree in business, sales, or a related field (Master's degree preferred).

8+ years of proven experience in a senior sales operations or related leadership role.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Proficiency in CRM systems, marketing systems, and sales analytics tools.

Knowledge of sales methodologies, strategies, and best practices.

Demonstrated ability to manage and develop high-performing teams.

Results-driven mindset with a focus on achieving sales bookings and revenue targets.

Benefits

Benefits:

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Competitive salary and bonus structure

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Comprehensive benefits package including health, dental, and 401(k)

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Dynamic work environment with passionate, driven colleagues

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Opportunity to shape the future of digital banking and payments on a global scale.

Tyfone is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply.