Hospitality Assistant

Hospitality Assistant

Reporting directly to the Operations Manager, a full time (& possibly part time) position for someone with hospitality experience, who is well presented, dynamic, hardworking, ambitious, and would relish the opportunity to work as part of a small team, within the South Coasts only exclusive, member only Workclub , in the heart of Southampton.

Who you are:

• Hospitality Experience: Proven background in delivering exceptional customer service within the hospitality industry ideally within a similar exclusive setting.
  

• Presentation and Professionalism: Professional appearance, strong communication skills, and a customer centric approach.
  

• Work Ethic: Dynamic, ambitious, and dedicated team player with a strong work ethic.
  

• Versatility: Proficiency in member concierge services, guest management, food preparation, bar work, and event support.
  

• Availability: Flexibility for weekday shifts (7:00 AM - 6:30 PM) and occasional evenings/weekends.
  

• Ambition: Desire to grow with the brand and contribute to an innovative hospitality experience.
  

• Passion: Genuine passion for hospitality and a commitment to exceptional service.
  

• Team Player: Collaborative and detail-oriented to uphold high standards.
  

As a valued member of the team, youll be responsible for delivering premium hospitality services to the 100+ esteemed members.

The duties will include:

• Member concierge services.
  

• Efficient guest and visitor management.
  

• Food preparation and presentation.
  

• Skilled bar work.
  

• Assisting in event preparation and seamless delivery.
  

• Ensuring an exceptional member experience at all times.
  

The Benefits:

• Work-Life Balance: Enjoy the rare opportunity of working Monday to Friday during office hours.
  

• Competitive Package: A competitive salary with breaks included.
  

• Lunch Allowance: Receive a daily 8 allowance from the menu.
  

• Uniform Allowance: An annual 100 uniform allowance.
  

• Generous Leave: A generous 25 days of annual leave plus statutory holidays.
  

• Bonus Scheme: Eligibility for a group bonus of up to 15% based on F&B sales and customer service.
  

• Vibrant Environment: Exclusive, vibrant, and fun working environment.
  

• Career Growth: Discover immense potential and encouragement for career progression.
  

The details:

Position: Full-Time (Part-Time also considered)

Location: Southampton, South Coast