Business Support Administrator

Do you love getting into the detail?

Core Responsibilities

• Act as the first point of contact for generic enquiries through all communication channels
  
• Triage emails, dealing with generic queries and escalating to the relevant people as required
  
• Follow up with actions internally and externally ensuring accurate and regular progress updates are provided to appropriate parties.
  
• Support with the creation of documentation for internal and external requirements.
  
• Support data audits and accreditation renewals.
  
• Complete data entry tasks on various systems and follow through to the rollout.
  
• Ensure assets, stationery, tools and equipment (including plant and technical items) are ordered, set up and assigned as required
  
• Track upcoming expiry of documents, accreditations, insurances and send reminders.
  
• Raise purchase orders and organise deliveries as required.
  
• Support compliance through completion of licence checks, organisation of sub-contractor information and approvals and tracking of site audits reporting and escalating as required.
  
• Assist with administrative cover across all departments as required
  
• Fulfil the day-to-day purchasing activities providing value for money and ensuring supplier performance is of a high standard.
  
• Ensure maintenance of purchasing records including suppliers, POs and requests.
  
• Build and maintain effective working relationships with internal stakeholders.
  
• Communicate with suppliers ensuring the flow of stock & services is maintained and expedited as necessary to remedy any shortage problems, and report on issues.
  
• Ensure purchasing procedures are followed according to company standards and contribute to changes to improve efficiency.
  
• Proactively research changes to vehicle legislation and support the co-ordination of vehicle maintenance.
  
• Support the warehousing operation.
  

Requirements

Core Competencies

• Proficient in the use of Productivity and Collaboration Software such as Microsoft Office, Microsoft Teams, SharePoint.
  
• Excellent communication, including ability to adapt your communication styles and outstanding listening skills with ability to follow verbal and written instructions
  
• Strong interpersonal skills with demonstrated ability to use your own initiative as well as work collaboratively as part of a team
  
• Excellent organisation and prioritisation skills
  
• Good knowledge of Workflow Management Systems
  
• Confident in producing and presenting report
  
• Able to remain calm and efficient when working in a fast-paced environment to tight timeframes
  
• Confident communicating with internal and external stakeholders at all levels.
  
• Able to develop and maintain strong working relationships
  
• Able to adapt to changes in priorities maintaining effective management of expectations
  
• Excellent listening skills with ability to follow verbal and written instructions
  

• Experience working on projects
  
• Business Administration qualification or relevant experience
  
• Basic awareness of electrical equipment
  
• Level 3 NVQ in Business Administration or equivalent experience
  
• Experience of liaising with external stakeholders
  
• Experienced in manipulating data and producing reports
  

Benefits

Our commitment

• The role is based out of our Head Office in Swindon.
  
• Permanent, full time position working 40 hours a week.
  
• We will be offering a basic annual salary between 20,000 to 25,000 (FT),depending on experience.
  
• You will get 25 days holiday, plus bank holidays ensuring you have time to spend with family and friends.
  
• We will support your career with various training and development opportunities ensuring you are set up for success.
  
• We offer a pension through Nest with a 5% employer contribution to help you plan for your future.
  
• You will be covered under our Life Assurance scheme for up to 4 x your salary.
  
• You will have the option to partake in a Private Medical scheme to provide some peace of mind.
  
• Through our SinewaveWorx platform, you can take up the chance to get cashback and discounts on hundreds of stores, and much more to make the most of our your money and time.
  

And if that isnt enough, best of all, we offer a welcoming and friendly workforce.

Join us

If you think this is the right role for you and you want to be a part of #TeamSinewave, please apply with a copy of yourCV and brief covering letterexplaining your interest in the role and why you believe you are right for the role.

Please note:

• Should you be successful with your application, we will contact you within 2 weeks of your application to let you know of the next steps.
  
• All candidates will be reviewed as received and should a suitable candidate be identified, the vacancy may close early.
  

Sinewave is an equal opportunities employer and we are committed to maintaining a diverse and inclusive workforce. All applications will be reviewed and decisions will be made on merits alone.