Chief Medical Officer

Vivo HealthStaff is conducting a search for a Chief Medical Officer based in San Jose, California.

Reporting to the CEO, the Chief Medical Officer is responsible for overseeing the efficient operation of all Medical Department sites and ensuring the provision of high-quality medical services to patients. As a key member of the agency's management team, the CMO plays a pivotal role in planning, organizing, and evaluating services to align with the organization's Patient Centered Health Home model.

**Duties & Responsibilities:**

**Chief Medical Officer:**
- Provide oversight for the administration and clinical functioning of all Medical Department sites, leading the medical staff and sites in delivering high-quality services with a focus on excellent customer service.
- Supervise Medical Directors and clinic management staff, ensuring that front office and back office operations adhere to policies and procedures that support the provision of superior medical services.
- Oversee the Director of Clinical Services and have general oversight of the Chief Wellness Officer (CWO).
- Recruit, train, supervise, discipline, and evaluate Medical Department providers, including those in internal medicine, family medicine, pediatrics, psychiatry, podiatry, and other specialties as required.
- Lead efforts towards achieving the designation of the Medical Department as a Patient Centered Medical Home, while aligning with healthcare reform initiatives.
- Initiate and lead projects aimed at enhancing medical services and implementing best practices. For instance, overseeing the training of Medical Assistants as health educators and participating in projects with other community clinics and the county hospital to ensure timely access to medical care.
- Supervise the Quality Improvement (QI) program for the Medical Department, developing a system to monitor, report, and enhance medical indicators such as GPRA, HEDIS, and HRSA performance measures. Additionally, ensure the quality of care improves through the QI program.
- Conduct ongoing medical chart and peer reviews to guarantee the consistent delivery of high-quality services.
- Oversee the preparation for audits and accreditation.
- Direct compliance efforts with all state and federal laws and regulations, including HIPAA, sexual harassment, Scope of Practice, OSHA, etc.
- Ensure a high level of patient satisfaction with Medical Department services.
- Develop and approve medical and nursing policies and procedures that align with the provision of excellent services and adhere to state and local laws on an ongoing basis. Also, establish and approve protocols used by the Medical Department.
- Determine in-service training for staff to enhance employee morale and promote excellent customer service.
- Represent the organization at external meetings and projects to raise awareness about the agency and its role as a core provider of safety net services.
- Complete or oversee the completion of required reports.
- Actively participate in the agency's management team, contributing to strategic planning and the organization of agency-wide initiatives and projects.
- Serve as a proactive representative of the Patient Centered Health Home model.
- Adopt and utilize the Team-Based Approach in performing duties.
- Perform other duties as assigned.

**Physician:**
- Provide appropriate medical services to patients of all ages based on specialty and licensure.
- Offer emergency services when required.
- Make referrals to specialized sub-specialists for thorough examination, diagnosis, and treatment.
- Collaborate with other departments to ensure adequate follow-up and continuity of care for patients.
- Work alongside other clinic health professionals to deliver comprehensive and high-quality patient care.
- Perform other duties as assigned.

**Required Qualifications, Knowledge & Abilities:**
- Possession of a Medical Doctor degree from an accredited college or university.
- Must hold a valid California Medical License in good standing.
- Ideally, candidates should have 2 to 5 years of clinical experience, preferably in a community clinic setting.
- Knowledge of sound medical techniques and the ability to adapt them to be culturally appropriate.
- Demonstrated commitment to maintaining strict confidentiality in all aspects of the role.
- Proven ability to work independently, showing a results-oriented approach to tasks and responsibilities.
- Strong organizational skills, with the ability to exercise discretion effectively and act as an efficient educator when needed.
- Attention to detail and adeptness in handling multiple tasks simultaneously.
- Ability to lead and manage a diverse team of staff effectively.
- A flexible, proactive, and reliable approach to work.
- Excellent customer service skills, complemented by strong verbal and written communication abilities.

Note: The organization has removed any mention of Indian Health Center of Santa Clara Valley or IHC to maintain clarity and neutrality in the job description.