Call Center Agent
Posted on :
05-03-2024
Employer Active
1 Vacancy
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Job Description
Manage large volumes of incoming and outgoing calls in a timely manner Follow communication "scripts" when dealing with different topics Determine customer needs, clarify information, research each issue, and provide solutions and/or alternatives Seize opportunities to sell products as they arise Build sustainable relationships and engage customers by taking extra steps Keep records of all conversations in our contact center database in an understandable way Attending educational seminars frequently to improve the level of knowledge and performance Meet personal/team quantitative and qualitative targets
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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