Technical Support En....
Technical Support Engineer Fresher
Posted on :
13-02-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1934508
Roles and Responsibilities
Experience/Qualifications Required
- Must be a Graduate , Technical degree preferred
- 1-3 years of experience with International Technical Support Center, Enterprise Support is preferred
- Experience in troubleshooting software on Windows and /or Mac operating
- Technical Support or implementation experience, supporting enterprise software
- Experience working in a team environment, managing a diverse workload
- Outstanding written & verbal communication skills in English with a neutral accent
- Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML,
JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS)
- Ability to multi-task and perform effectively under pressure
- Excellent analytical skills and ability to navigate challenging situations in a professional
- General cultural awareness, particularly for agents who are supporting customers in a region other than the one
theyre located in ( ability to detect & understand different regional accents, general knowledge of what the
capital of the country is, the main cities or regions to avoid having to make spelling requests to customers)
Apply Now or Send your resume on
Skills : technical support,desktop support,it support
Employment Type
Full Time
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