Customer Service Specialist

Blanc Printing is seeking an Customer Service Specialist with an outgoing An ideal candidate is someone with excellent communication skills, ability to relate to all age groups, self-starter and ability to work with a team, and a desire to grow their career with us and be a Brand

This position is on-site in Houston,

Duties and Responsibilities

• Answer majority of incoming calls, directing calls, taking messages and following up on daily voice mails; Communicate with customers via Phone and
  
• Greet walk-in customers and be able to assist them or direct to proper
  
• Learn Printsmith Order Entry and Estimating
  
• Process New and repeat orders for a variety of smaller
  
• Assist General Manager with Printsmith estimates as
  
• Promote and assist with the following services that Blanc provides:
  Online customer portals via My Order Desk, branded apparel and promotional items, direct mail, marketing and branding services for small businesses (includes design, print and digital strategies).
• Be willing to learn about our niche product -Durable Documents and identify prospective clients for it
  
• Processing orders from website and phone orders
  
• Be willing to assist management in these areas as needed so that you become familiar and will be able to offer these services to customers in future: Mailing Services, Fulfillment services, Shipping E-commerce
  
• Become familiar with various software programs we use to process these
  
  
  

Requirements

Qualifications

• High School Diploma or equivalent is required
  
• 1-2 years of experience in the print industry or graphic design preferred
  
• Computer literacy and basic Microsoft Office Suite knowledge
  
• Excellent communication skills and Customer Service
  
• Willingness to learn new software
  

Physical Demands

• Ability to lift 25-60 lbs
  
• Ability to stand and move around the work area for long periods of
  

Benefits

Benefits

• Health Benefits and 401K
  
• Paid vacation and Holidays