Nurse Case Manager

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Job Purpose:

The role of the Nursing Advisor is to provide medical assistance and advice to customers/partners of Collinson provide medical support to the operational department, and deliver effective medical assistance and guidance to policyholders whilst supporting the cost containment of assistance

The role is also involved in providing assistance with medical repatriations and deliver medical

Key Responsibilities:

Medical Case management including communicating and liaising with medical professionals and customers worldwide

Reporting to the Nurse Consultant, Chief Medical Officer/Duty Doctor as per guidelines where escalations

Reviewing of medical reports with accurate and timely completion of case notes

Assess each individual medical case and monitor accordingly to ensure services remain safe, efficient and effective

Process cases in accordance with department procedures, agreed authority levels and professional bodies

Advising on all aspects of repatriation requirements (Transport and Medical).

Assist the repatriation team in selecting the correct escort

Arranging UK NHS client admissions when

Assist with the maintenance of medical equipment and medical disposables

Check and maintain medical repatriation equipment to agreed standards

Maintain professional awareness with medical and nursing current practice and clinical techniques to ensure safe practice for

Manage personal development, clinical skills and qualifications in line with all necessary professional body recommendations

Assistance with maintaining clinical governance

Assess workload and nature of case, prioritise accordingly and take responsibility for your own list of cases

Understand and use the necessary programmes, applications and IT software systems

Gather and provide suitable information on a wide variety of health related queries using research based, factual and up to date medical

Must abide by, promote and adhere to the Collinson Group culture and standards

Knowledge, skills and experience required:

Registered General Nurse

Minimum 3 years post registration experience with exposure to acute setting either A&E / ICU / CCU

Evidence of current registration with appropriate professional body NMC

Evidence of meeting PREP requirements

PC literate, with accurate keyboard and computer

Current membership with Royal College of Nursing or equivalent which offers professional

CCAT qualification preferable

Person specification:

• Decision maker
• Excellent communication skills both verbal and written
• Can do will do attitude
• Ability to take ownership of problems and resolve them
• Effective time manager and a person who can prioritise
• Effective medical scenarios and condition interpretation skills